Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around what AI means for our work and organizations. This book gives grounded counterweight to provocative newspaper headlines by using in-depth case studies of eight organizations' experiences of implementing and using AI, providing readers with a solid understanding of what is actually happening in practice. Critical yet constructive, the authors address the challenges of implementing AI: organizing for data, testing and validating, algorithmic brokering, and changing work. Using a combination of existing literature and thorough practical examples, they provide answers to questions such as: What data do I need? When is a system good enough to actually take over tasks? And how can my employees be prepared for working with AI? The book presents four recommendations for WISE management of AI, requiring work-related insights, interdisciplinary knowledge, sociotechnical change processes, and ethical awareness. Offering insight into the unique characteristics of AI in organizations, this book will be essential reading for scholars of business and management, data analytics and information systems, technology and innovation, and computer science. With practical recommendations for managing the challenges of AI, it will also provide business managers with reflections to improve their own AI development and implementation processes.

Megaprojects for Megacities is a collection of 14 international case studies of transportation, urban development, and environmental megaprojects completed during the last ten years in North America, Asia and Europe. It goes beyond the previous megaproject literature to look at how and why each project was conceived, planned, engineered, financed, and delivered, and how particular planning and delivery practices shaped successful and unsuccessful outcomes. With individual chapters on high-speed rail, urban metro systems, bus rapid transit, roadway tunnels and bridges, new and improved airports, waterfront redevelopment projects, new towns, urban parks and renewable energy projects, this book is unparalleled in its coverage, depth and takeaways for practice. It incorporates current examples from across the world, including North America, Asia, the UK, and Europe. This collection of case studies is presented in an approachable way that will prove valuable to academics, researchers and students as well as practicing professionals, financiers and senior government officials interested in infrastructure planning, financing, project management and delivery.

How to Manage Student Consulting Projects describes the key principles and tools needed by project advisors to manage student consulting projects in an academic setting. The authors highlight different approaches for managing student consulting teams, including an innovative model in which graduate students manage undergraduates. This model of experiential learning suggests that project advisors should include reflection of learning as a key outcome for any student consulting project. The book also emphasizes the importance of evaluating both team and individual performance in a project's overall success, and data are shown on the positive impact that student teams have had on clients. In addition to offering strategies that project advisors can use to improve project performance, the book provides information for program administrators and deans, as well as project managers in non-academic settings, to help in the development and running of project-based learning.

Donna Ladkin gives us an entirely novel and creative approach to thinking about, and importantly, doing and teaching ethics. The book is practice-based in the best sense of the word, using meditation and other attention techniques to enhance awareness, inquiry, and ultimately ethical insight at the personal and organizational levels. It is accessible to students at all levels of learning, with exercises that will generate personal insights. At the same time, it is grounded in a wide range of sources, both philosophical and managerial, that enhance the credibility of its approach. This book will enhance the ethics and the lives of people who read it and practice its approaches.' - Sandra Waddock, Boston College Carroll School of Management, US'This book guides students and practitioners through the building blocks of ethical practice. It provides readers with an opportunity to reflect on their beliefs and develop skills they need to competently resolve the thorny ethical problems of organizational life. Ladkin grounds her discussion in virtue ethics and the ethics of care but never lets the philosophic theories weigh it down. The book offers an intellectually sound, friendly, and helpful take on the practice of organizational ethics.' - Joanne B. Ciulla, University of Richmond, US With the use of exercises, reflective prompts and case studies, Mastering the Ethical Dimension of Organizations offers a practice-based approach to developing the skills critical to responding ethically to organizational dilemmas. Starting from the premise that ethical issues within organizations rarely come 'packaged', this book encourages an understanding of ethics beyond organizational compliance systems or codes of conduct. Instead, it argues that our ability to respond ethically requires ethical perception, moral imagination and discernment akin to aesthetic judgement; capabilities it fosters through a clear, programmed approach. Engagingly and accessibly written by a leading communicator in the field, this book will be essential for postgraduate students of business, management or leadership. Human resource management professionals, corporate responsibility managers and those in other organizational roles will also find this to be an insightful resource.

This intriguing and absorbing book takes a look at aspects of Westerosi society and politics from an anthropological and organizational studies angle. It shows both how management theory influenced the world-building in the Game of Thrones franchise, and also how students, academics and managers can draw on the series to further enhance their understanding of concepts in human resource management and organization theory. Based on a detailed knowledge of Game of Thrones but grounded in serious management research, Fiona Moore provides a tour of the organizations, leaders and followers in Westeros, giving insights into the fantasy kingdom as well as important lessons managers can use in their own careers. Providing a brief and enjoyable introduction to management and organization theory, the book then discusses how and why modern management concepts can be seen in Game of Thrones, exploring concepts such as leadership, strategy and human resource management through a unique lens. Unconventional in its approach, this book will prove a key resource for students and scholars in areas such as business leadership, human resource management and organization studies looking for new and entertaining ways of understanding the theory behind management.

This timely Handbook provides a conceptual discussion and a wide empirical presentation of new disruptive forms of innovation producing appropriate technologies, addressing the needs of low-income populations, and providing alternative solutions for sustainable development. The Handbook of Innovation & Appropriate Technologies for International Development expertly analyses and compares contributions of appropriate technologies in developing, emerging and industrialized economies, including China and India, and their global development impacts. Additionally, it covers the transversal role of new international communication technologies, open access, digital tools as well as entrepreneurship and innovation from within emerging economies and in industrialized nations. Using empirical analyses of cases and experiences in manufacturing sectors and services, it covers both the formal and informal economy, and provides an insightful focus on differences and similarities across borders and sectors. NGO and private sector practitioners, public sector officers as well as academics specialized in development economics, entrepreneurship and engineering or management studies will find this Handbook to be illuminating and very informative. Science and technology producers and entrepreneurs will appreciate the global look into more sustainable development as related to appropriate technologies, and how they can be used across all economic backgrounds.

Classroom as Organization (CAO) is a powerful teaching methodology, particularly well-suited for teaching business topics, that can enliven students' learning experience while giving them the opportunity to practice and develop workplace-related skills. This book provides a comprehensive background to the CAO teaching methodology, including its origins, evolution, and various applications. From this basis, the considerations of how to teach and design a CAO are explored. The book distills lessons learned from the literature and the authors' practice into a comprehensive design that can be easily implemented by educators new to this methodology. Detailed templates from the authors' own practice enable educators to turn their classroom into an organization, empower the students to run that organization, and watch the learning experience come alive. If you are not familiar with CAO, this book provides a comprehensive resource. If you are familiar with CAO, but have been afraid to try it, this book provides the support to take the next step in your practice of experiential teaching and learning. This book was written for experiential educators as well as business or organizational behavior and management professors looking for a creative way to engage students while creating a deep and meaningful learning experience.

Many organizations operate in an environment that is increasingly dynamic, turbulent, and unpredictable. This volume makes the case that they need to embrace improvisation as a core organizational capability, not to replace but to complement planning and forecasting. Research on organizational improvisation has evolved from a jazz and theater metaphor to a distinct body of empirical and conceptual work that tackles how improvisation unfolds in the full range of organizational contexts. These contexts often have very different goals, constraints and possibilities than improvisation in the arts. This makes it crucial to develop understanding of improvisation at all levels and in all types of organizations including but not limited to day-to-day operations of large firms and government agencies, strategic change, emergency management, product development, and start-ups. This book pulls together in one place major advances in understanding organizational improvisation. It describes major theoretical- and evidence-based advances in models of organizational improvisation, which the authors define as the deliberate and substantive convergence of the design and execution of a novel activity, that can be created at the individual, team, or organizational level. The authors provide, integrate and consolidate the existing literature on organizational improvisation and offer a comprehensive analysis of key processes. They go beyond a mechanical literature review to include illustrative mini-cases, novel concepts in contemporary work and short personal comments from researchers in the field. Grounded in rigorous academic work to date, this book speaks both to scholars interested in developing research on organizational improvisation and to managers. It discusses both promising paths for academic research and practical recommendations, especially those who deal with unpredictable environments that force them to either improvise or to face harmful or even fatal outcomes for organizational members and/or the entire organization.

With organizational environments becoming increasingly unstable, uncertain and equivocal, the concept of resilience has become increasingly significant for management studies and practice. Resilience connotes organizational, team and individual capacities to absorb external shocks and to learn from them, while simultaneously preparing for and responding to external jolts. This book pinpoints the essential aspects of managerial and organizational resilience and offers insights that stimulate critical thinking. As the concept of resilience is essentially made up of contrasting forces, the volume presents some innovative synthetic interpretation that allows a deeper comprehension of the phenomenon and provides managers and policy makers with a solid basis for taking their decisions. This book provides an accessible yet rigorous systematization of individual resilience, team resilience and organizational resilience. Rich with real-life concept illustrations and containing practice-oriented tools, reflection questions and exercises, it shows how resilience can be cultivated across levels of organizational aggregation: individuals, teams, organizations and communities. The authors distinguish individual and collective resilience from related constructs and shed light on the boundaries of resilience and its potential implications for management practice. Elgar Introduction to Theories of Organizational Resilience will serve as a key resource for graduate students and advanced undergraduate students as well as academics and practitioners who are interested in deepening their understanding of resilience.

Outlining both historical foundations and the latest research trends, this Research Handbook offers a unique and cutting-edge overview of the numerous avenues to responsible management. Opening with a conceptual mapping of the field, thought leaders such as Henry Mintzberg and Archie Carroll present foundational and controversial views. Frameworks such as sustainability management, responsible leadership, humanistic and biomimetic management are introduced. Glocal approaches include responsible management with Chinese characteristics, West African Yoruba, and American Pragmatism. Exploring frameworks for the responsible management process, such as theories of practice, and for responsible management learning and innovation, readers are introduced to key methods responsible management research, such as participatory action research. Groundbreaking in scope and depth, this Handbook caters to the responsible management research community, particularly to the Academy of Management and to United Nations PRME signatory business schools. Policymakers and practitioners will benefit from its insight into the latest advances in responsible management research. Contributors include: N.J. Adler, S. Almeida, O. Andrianova, E. Antonacopoulou, J.M. Bartunek, M. Beckmann, A.J. Beveridge, L. Bizzi, V. Blok, N. Bocken, L. Carollo, A.B. Carrol, R. Colbourne, M. Constantinescu, F. Cooren, S. Dmitrieva, S. Dmytrev, R.E. Freeman, P. Fu, M. Gentile, S. Gherardi, L. Godwin, J.F.S. Gomes, M. Guerci, T. Hahn, E. Inigo, D. Jamali, H. Jiang, D.A. Jones, M. Kaptein, S. Kennedy, D. King, N. Kuriyama, O. Laasch, C. Land, N.E. Landrum, K. Langmead, T.B. Long, S. Looser, J. Mair, M. Manidis, T.M.G. Marques, L. McCarthy, T. Mead, D. Mele, S. Mena, J.P. Mika, H. Mintzberg, N. Nguyen, W. Ocasio, O. Ogechi, K. Ogunyemi, E. Osagie, T. Padan, S. Parker, I. Pavez, M. Pirson, O.M. Price, S. Pulcher, Q. Qu, M. Racz, N. Radoynovska, A. Rasche, H. Rintamaki, D.E. Rupp, S. Schaltegger, A. Strati, C. Stutz, R. Suddaby, C. Tams, S. Tams, H. Trittin, C. Van der Byl, E. van Mil, R. van Tulder, S. Waddock, R. Wesselink, C.R. Willness, B. Yang, I. Yi Ren

The second edition of the Project Risk Analysis and Management Guide maintains the flavour of the original and the qualities that made the first edition so successful. The new edition includes: The latest practices and approaches to risk management in projects; Coverage of project risk in its broadest sense, as well as individual risk events; The use of risk management to address opportunities (uncertain events with a positive effect on the project's objectives); A comprehensive description of the tools and techniques required; New material on the human factors, organisational issues and the requirements of corporate governance; New chapters on the benefits and also behavioural issues

Agile Practice Guide has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and organizations wanting to increase agility. This practice guide is aligned with other PMI standards, including A Guide to the Project Management Body of Knowledge (PMBOK Guide) sixth edition, and was devel-oped as the result of collaboration between the Project Man-agement Institute and the Agile Alliance.

Timely and invigorating, this book explores how blockchain technology is disrupting economies and transforming societies. It offers detailed insights into the synergistic and complementary effects of blockchain and other new and emerging technologies such as artificial intelligence, the Internet of Things, satellite imagery and digital twins. The Rise of Blockchains highlights how the developments of ecosystems around blockchain are helping to realize the potential of this technology to act as a 'trust machine' across more contexts and settings. Multidisciplinary in both scope and perspectives, the book looks at blockchain's potential for impacting challenges in supply chain management, security, privacy and compliancy issues, and transforming payment and settlement systems. It further provides insights into the opportunities, barriers, and enablers of blockchain adoption by organizations. With a focus on both theoretical and practical knowledge related to blockchain, this will be an important read for business and management scholars, particularly those focusing on organization studies, information systems, and supply chain management. It will also be a useful book for economics students and economists working with cryptocurrencies.

How can intuition research inform practice? As the use of intuition in business has become more widely accepted, companies struggle to understand how to use this additional resource efficiently, while corporate trainers and university educators lack tools to develop it as a skill. This truly international Handbook provides relevant answers with: chapters by academics and practitioners, written in a concise, digestible format to make it accessible to non-academic readers empirical studies from multiple industry/service sectors that demonstrate an integrated use of intuition and analysis in decision making studies from industry and education that demonstrate how to develop intuition, including a ground-breaking research in problem solving non-Western perspectives illustrated on case studies from Japan and China use of language protocols/methods to bring intuition into our awareness new research into group/collective intuition (based on language analysis and quantum physics) research related to sensing and sense making. Due to its focus on bridging theory and practice, the Handbook is of value not only to academics and organizational researchers but also to industry professionals, corporate trainers and university educators who search for answers on how to incorporate intuition into a common skill set. Accessible in style, it will also appeal to educated business readers. Contributors include: A. Antonietti, B.T. Bakken, A. Bas, D. Bscak, R.T. Bradley, H. Cairns-Lee, B. Colombo, V. Doerfler, M. Egorov, A.N. Gani, S. Germagnoli, J. Gibb, L.M. Gillin, M. Goller, M. Grant, A. Groessler, T. Haerem, C. Harteis, S. Henwood, P. Iannello, L. Isenman, K. Isomura, A. Kobayashi, G. Lufityanto, N. Meziani, F. Nilsson, A.-C. Nordvall, A. Pircher Verdorfer, J. Pretz, A. Price, M. Sinclair, G. Soosalu, B. Steffen, S. Streukens, S. Teerikangas, M. Turunen, L. Valikangas, A.C.R. van Riel, M. Wang, X. Wang, K. White, J. Woiceshyn, K. Zulkosky

A guide for women entrepreneurs to help them get the financing they need to build big businesses and change our world.

The lack of female representation among top-earning business founders is surprising when compared with the number of women who start businesses. Fewer than thirty women in history have taken companies they founded public on leading stock exchanges. Although consistent references to "women and small business" dominate global development strategies and influence public policy, women are granted less than 2 percent of all venture capital investments annually.

Thinking Bigger is designed to provide women with the keys to unlocking capital and thinking bigger. Its author, Sarah Dusek, an entrepreneur and a venture capitalist, shares personal anecdotes highlighting obstacles that women face in business and how to overcome them. She reveals the metrics that really matter to venture capitalists and how to pitch them successfully. Her book delves into the art and science of creating a winning "pitch deck"―the standard formula for pitching to investors, from crafting a compelling story to using data and design to make a lasting impact.

Thinking Bigger positions women to get the financing they need―to build big businesses, to scale their endeavors, and to make a positive impact on our world.

As we grapple with how to respond to some of the world's most pressing problems, there is growing global interest in 'social innovation' as a potential solution. But what exactly is 'social innovation'? And how can it help us to think about problems such as inequality, poverty and climate change? Danielle Logue theorizes social innovation as a contemporary manifestation of the historical tensions between 'economy' and 'society' and the simultaneous pursuit of economic and social progress. Going back to the historical work of Adam Smith and his discussion of markets and morality, the author draws on organizational and management theory to present three theoretical lenses for understanding social innovation. These lenses include theorizing social innovation as social value creation, capture and distribution; social innovation as polysemous; and social innovation as institutional change. She then considers some of the current issues confronting social innovation in practice and the challenges for organizations in 'doing good' and 'being good'. This generative introduction is targeted at graduate and doctoral students, as well as non-specialist academics. It aims to stimulate further discussion and analysis by providing a comprehensive understanding of social innovation and a choice of frameworks when examining complex and wicked problems and the organization and management of efforts to solve them.

In this timely book, Barbara Czarniawska and Bernward Joerges examine the hopes and fears around work and job security inspired by automation, from the original coining of the term 'robot' to the present day media fascination. Have these hopes and fears changed or do they remain the same? This discerning book investigates whether these changes in perception correlate to actual changes taking place in the field of robotics. Exploring several streams of popular culture, including ground-breaking science fiction novels and films, the impact of these globally renowned works on public opinion regarding robotics is assessed. Detailed media analysis identifies the frequency and complexity of common views that stem from the ideas found in both fiction and scientific research results disseminated by the news. Recent social science works dedicated to the study of robotziation are then reviewed, illustrating current and future debates surrounding the phenomenon of the 'robot revolution'. Robotization of Work? will be a key resource for students and scholars studying the organization of work, IT and digitalization, and cultural studies. It will also be of interest to anyone engaged with the concepts of artificial intelligence (AI) and robotization.

This innovative book explores the universal and cultural foundations that underlie the dynamics of leadership. It asks key questions such as: why are we attracted to leaders? Why do we perceive certain leaders as charismatic? And why do some leaders who are perceived as charismatic during a certain period cease to be perceived as such in another period? Taking a unique evolutionary and cultural perspective, Micha Popper and Omri Castelnovo argue that the desire for leaders is inherent in the 'evolutionary software' of the human race. They provide an observation of the basic evolutionary foundations common to all animals before exploring elements that are unique to humans. The book considers acquired signals, universal and cultural signs of leadership and the phenomenon of charisma. Through the presentation of case studies and historical examples, the book demonstrates how followers create images of leadership and how evolutionary, psychological, and cultural aspects affect this process. Original and visionary in its approach, this book will be a valuable resource for scholars and students with a focus on business leadership, organizational behavior, and organizational psychology. Its use of both contemporary and historical case studies will also be beneficial for business managers and practitioners.

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.

In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients.

In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters.

This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

Bringing together over fifty leading global experts, this Research Handbook provides a state-of-the-art overview of research findings regarding Human Resource Management (HRM) in the public sector. Original chapters provide useful insights from two different disciplines: public administration and HRM. They illustrate that the public context of organisations matters and discuss research findings detailing how this plays out in practice. Divided into six distinct parts, this Research Handbook covers the key areas of strategic HRM, the HRM cycle, HRM and the outcomes, linking mechanisms in the HRM value chain, as well as HRM and context. Providing crucial information, Part VI examines the main future challenges for HRM in public organisations and provides extensive knowledge across different areas for future research. This engaging Research Handbook will be an excellent resource for scholars in public administration as well as HRM practitioners and scholars with interests in the public contexts and how this affects HRM. It will also provide obligatory reading for advanced students to understand the distinctiveness of HRM in public organisations.