This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

Truly engaging people is not about commanding them to do something; it is about getting them to command themselves to do it. West Point distinguished graduate Gary Morton knows how to deliver exceptional results while doing just that. As a platoon leader and tank commander in Army Task Force 4-68 and, later, as a young vice president at medical device manufacturer Stryker, Morton learned under two legendary leaders who, despite different styles, followed nearly the same steps to achieve results most considered unattainable. In only a year, Task Force 4-68's commander, Lt. Colonel Alfred L. Dibella, turned one of the Army's poorest performing units into the most lethal, combat-ready task force in the US Army. In simulated-combat missions at the grueling National Training Center, Dibella's task force defeated the constantly triumphant OPFOR in every battle. This feat has never been repeated. Generals and commanders at every level sought to understand how this unit did the impossible. When John W. Brown became CEO of Stryker, it was a boutique medical device firm with a few innovative products and $17 million in sales. Under Brown's extraordinary leadership it evolved into a $4 billion market leader feared by competitors and highly regarded by healthcare professionals. Stryker accomplished this remarkable run by securing 20-percent earnings growth every quarter, every year for twenty-eight years. Again, this is a feat experts believed unachievable. By explaining the ingredients of these two leaders' secret sauce, Morton lays the foundation for current and future leaders to ensure their own teams excellence.

Today it is clear to managers and entrepreneurs that the business environment can change at any given time. Strategic management is an important and ongoing process of formulating and implementing strategies that help an organisation to position itself optimally and so maintain a competitive advantage that results in profit. It creates harmony between any organisation, big or small, and its environment. All stakeholders are affected by strategic decisions. In the South African context, strategic management is crucial for all profit-seeking as well as non-profit-seeking organisations as a result of an ever-changing, turbulent and competitive environment. It is therefore important for students and practitioners of management at every level and in every organisation to understand the vital role of strategic management in the life of an organisation. The strategic management process: a South African perspective is a new South African handbook with a fresh and exciting perspective. Its four parts follow an understandable and practical approach, making use of numerous figures and "strategy in action" cases to support the theory. The strategic management process: a South African perspective should prove invaluable both to students in strategic management and to organisations, from corporate and public companies with management training programmes, to small business ventures that are trying to gain a competitive advantage in a cut-throat environment.

Economics for Nonprofit Managers and Social Entrepreneurs updates the world's first textbook in nonprofit economics, and shows how economics contributes to better managerial decisions on social matters. A pioneering textbook for nonprofit and social managers, this second edition adds risk analysis, game theory, and behavioral economics to the managerial tool kit, along with analysis at the margin, opportunity cost, elasticity of demand and supply, market power, and cost-benefit analysis, with numerous timely examples. This text is essential for nonprofit managers and social entrepreneurs, and of interest to all economics students.

What's the toughest job in the world? No, it's not sales. It's not marketing, product development or even starting a new business. The toughest job is dealing with people. And the toughest person you'll ever have to deal with is yourself. In this book Russ Baleson gives you twenty-five invaluable strategies for building relationships and for motivating yourself and others. Russ has been a highly-respected trainer and coach for more than thirty years. His passion, drive and experience give him the confidence to speak the unvarnished truth to people at all levels. Now he shares his insights, observations and skills with you.

This practical book explores collaborative inquiry as an approach to research and change in organizations where internal members and external researchers work together as partners to address organizational issues and create knowledge about changing organizations. Taking a research-based approach, Abraham B. (Rami) Shani and David Coghlan analyze the challenges that participants face in building a partnership between researchers and practitioners throughout the phases of collaboration. Chapters explore how collaborative partners assess the organization's current and future capabilities by expressing the present and future in creative imagery and by making relevant changes in the organization to create that future. The book examines the theoretical foundations behind collaborative inquiry in addition to the methodologies of this approach to organization development and change. Mapping both the theory and practice of collaborative inquiry, this book will be a valuable resource for scholars and students of organization studies and research methods, particularly those with a focus on business and management. It will also be beneficial for practitioners interested in collaborative and action research modes.

Agile Practice Guide has been developed as a resource to understand, evaluate, and use agile and hybrid agile approaches. This practice guide provides guidance on when, where, and how to apply agile approaches and provides practical tools for practitioners and organizations wanting to increase agility. This practice guide is aligned with other PMI standards, including A Guide to the Project Management Body of Knowledge (PMBOK Guide) sixth edition, and was devel-oped as the result of collaboration between the Project Man-agement Institute and the Agile Alliance.

You're a leadership coach, not a salesperson! How do you build a thriving business working with Blue Chips? The Leadership Coaching Alligator Handbook will help you: * Connect with leaders in Blue Chips * Switch them on to the value of your leadership coaching * WIN business with them * WIN business with other leaders in the same company * Build long-term relationships and WIN business year-on-year * Proactively use referrals to WIN business in other companies You can achieve all this by playing to your strengths as a coach. No need to reinvent yourself as a marketing professional. You'll enjoy growing your business as much as you enjoy coaching your clients!

Unlike some other reproductions of classic texts (1) We have not used OCR(Optical Character Recognition), as this leads to bad quality books with introduced typos. (2) In books where there are images such as portraits, maps, sketches etc We have endeavoured to keep the quality of these images, so they represent accurately the original artefact. Although occasionally there may be certain imperfections with these old texts, we feel they deserve to be made available for future generations to enjoy.

Ten hours into the race. It's 02:00 and pitch black with a Force 8 gale blowing. Team Stelmar are battling with heavy seas and stormy weather; the wind and spray are lashing the crew on deck, the helm struggles to control the boat as it lurches violently from wave to wave. Suddenly, a shout of 'man overboard!' jerks the off watch out of their restless sleep...You are the Skipper. How would you prepare for this disaster? You are in the middle of the Southern Ocean; three crew down. It's Christmas Day and your boat is 2000 miles behind the rest of the fleet. There is still a month to go before dry land. How do you motivate your crew? The Global Challenge teams for 2004/5 have been announced at the London Excel Boat Show. 15 amateur volunteers are looking to you for leadership. What do you do to turn them into a high performing team before the race starts in ten months time? BOAT to BOARDROOM uses the extreme case study of the 2004/5 Global Challenge round-the-world yacht race to demonstrate leadership and teamwork in action. Paula and Alex intelligently draw out the real life learnings and translate them into practical tools and lessons that can be used in everyday business.

This textbook comprises an innovative companion for cross-cultural management classes, demonstrating how organizations can deal with cultural differences successfully. Providing a constructive and positive lens into the multifaceted world of interculturality, the authors illustrate the multiple benefits associated with cultural diversity in the fast-changing global and digital environment. Key features include: Carefully constructed chapters that match course development Practical recommendations drawn from multiple disciplines for managing diversity Case studies from numerous cultures to educate students and managers alike in shaping intercultural relationships Multiple frameworks for analysis and illustrative literature reviews to provide a substantial and unique overview of intercultural management. Outlining ways in which to understand and constructively design interculturality, this textbook is a seminal guide for students of bachelors, masters and MBA courses, particularly those focusing on management studies. It also provides useful insights for organizations looking to design and develop intercultural management practices.

Ethnography is at the heart of what researchers in management and organization studies do. This crucial book offers a robust and original overview of ''doing'' organizational ethnography, guiding readers through the essential qualitative methods for the study of organizations. Preparing students to enter the field with a confident outlook and a toolkit of skills, chapters present a series of action-learning projects to arm readers with practical exercises that will hone the abilities of the organizational ethnographer. Expert contributors offer crucial outlines into a variety of essential skills, including shadowing, autoethnography, interviews, media analysis and storytelling. The book concludes with a chapter by a doctoral student, providing unique insights into the development of the ethnographic understanding of organizational realities. Featuring useful exercises and an accessible style, this book is critical reading for PhD and Masters students in business administration and organizational theory, as well as social science students undertaking qualitative methodology programmes. It will also be useful for students on MBA courses in need of a humanistic approach to organizations.

With a state-of-the-art perspective on corporate board decision-making that encourages thinking outside the box, this cutting-edge Research Handbook provides fresh insights on the meaning, value, contribution, quality and purpose of the decision-making of those charged with corporate governance. Expert contributors reflect on what boards decide, what they focus on when making these decisions, and how they endeavour to balance and satisfy diverse stakeholders, organisational, and societal interests. Chapters expand the research field of board decision-making, exploring related issues such as the impact of regulations and guidelines on decision-making quality; behavioural and cognitive factors in judgement formation; decision-making under extreme circumstances; fraud and bias; and independence, competence, ethics and diversity. Thought-provoking and perceptive, the book analyses board decision-making in practice, looking closely at corporate social responsibility, sustainability strategies, and governance best practice. With a broad and global range of case studies, this innovative Research Handbook will prove vital for students and scholars of corporate governance. Providing a comprehensive understanding of what motivates and influences the quality, purpose and rationale of board decision-making and the factors which interfere with good judgement, it will also be a key resource for board directors, policymakers and regulators working in corporate board governance and external audit.

Research has indicated that busy managers are often so busy 'putting out fires' that they feel overwhelmed and therefore find it difficult to accomplish the strategic elements of their role. They frequently end up doing things themselves (even sometimes taking over operational tasks from direct reports) because they feel it is just easier and quicker than telling or showing someone else what needs to be done. And sometimes have little confidence in the competence and ability of staff to successfully problem solve or make effective decisions. Those who receive effective coaching develop increased awareness and are more prepared to take responsibility. In the longer term this develops qualities such as self belief and confidence which actually leads to improvements in competence (in those being coached). And therefore a reduction in stress for the coaching manger. This book provides practical ways for managers to develop the potential of those they manage by adopting a simple coaching approach.

Illustrating the interdisciplinary implications for research on creativity development, this book focuses on the new concept of 'knowledge differences' that arise between people, organizations and various phenomena. It describes how these key differences create boundaries knowledge, a dynamic process that accelerates innovation. Chapters offer interdisciplinary perspectives on the topic to stimulate knowledge convergence across dissimilar fields of research, including business studies, economics, psychology and the arts. Following Arthur Koestler's theory of creativity, this insightful book shows how bisociation - the recognition of similarity in the collision of two distinct concepts - can be expressed through boundaries vision and boundaries knowledge, applying these twin concepts to the field of business and management. Focusing on literature related to strategy theory and knowledge creation theory, the book presents a theoretical framework for applying boundaries knowledge and boundaries vision to dynamic capabilities and knowledge creation in business innovation. Pioneering new frameworks for innovation, this book offers key insights for students and researchers of creativity development across various business-related fields. It will also benefit business leaders and managers, describing a key path to knowledge creation in professional environments. Contributors include: M. Kodama, M. Kimura, Y. Takano, T. Oka, T. Yasuda, N. Tokoro, Y. Mizukami, M. Yamamoto

This Research Handbook identifies how resilience has evolved as a critical theoretical concept in the organizational sciences. International resilience scholars conceptualize and explore the various ways resilience can be embedded in theory and practice, offering new and updated perspectives on the importance of resilience in multiple contexts. Sections cover the nature of resilience at employee, team and organizational levels; the processes and dynamics of resilience in different contexts; and the antecedents and outcomes of these forms of resilience. Chapters provide case studies and theoretical frameworks to bring clarity, covering stress and coping, diversity and resilience, crisis management, employee behaviour, continuity and development. Organizational studies scholars interested in advancing theory and practice of resilience will find this Research Handbook includes a range of important considerations for the field. With application of several different levels of analysis, chapters discussing stress and coping will also appeal to those from a social psychology background. Contributors include: E. Antonacopoulou, S. Baker, M.E. Baloochi, B. Barker Caza, M.A. Barton, T.E. Becker, T.W. Britt, K.S. Cameron, A. Caza, J. Chesley, M. Christianson, V. D'Avella, S. Erskine, M.L. Frigotto, F. Guarnieri, S.C. Hammond, J. Harris, S. Hartmann, E. Hayes James, M. Hernandez, M. Hess, M. Hoegl, E.M. Johnson, L. Jones Christensen, J.D. Kabongo, D. Karolidis, S.A. Kay, D.C. Kayes, J. Kuntz, M. Larsen, M. Linnenluecke, S. Malinen, C.L. McCluney, B. McKnight, K.L. Merlo, K. Naswall, L. Neville, V. Nilakant, M. Olekalns, E.H. Powley, S. Raetze, L.M. Roberts, G. Sawhney, J.P. Stephens, K. Sutcliffe, S. Travadel, F. Vouzas, B. Walker, M. Weiss, L.P. Wooten, J. Yoon

Business Teaching Beyond Silos focuses on the application of business education to the teaching of other subject areas and how other subject areas inform business teaching. It outlines the benefits of using inter- and multi-disciplinarity to enhance business education and to influence and inform business practice within other disciplines. Drawing on case studies and the contributors' own experiences, the book showcases what cross-, inter- and multi-disciplinary learning and teaching means, and how it impacts academia and the real world. Chapters explore interdisciplinarity in STEM, as well as the humanities and social science areas, examining key topics including business teaching philosophies, cultivating business skills and team coaching. Presenting examples of where interdisciplinary teaching has been both successful and challenging, the book will enable practitioners to understand and utilise the worked examples to adapt their own practice. This practical book will be a useful resource for higher education teachers and academics who are interested in the teaching benefits of educating students with interdisciplinary knowledge and skills.