This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

From politics, economics, and society to health and environment, this volume presents 31 diverse angles on the inequality and poverty in contemporary South Africa and places them in a global context. Designed and written as a reflection of critical issues, this study provides an emerging picture that shows the need to accelerate the pace of poverty eradication and to change the developmental trajectory of South Africa. The in-depth analyses deal with topics that include ideology and modern and traditional leadership; the role of national, provincial, and local government in poverty alleviation; development, economic growth, employment creation, and housing; the media; social cohesion; HIV and AIDS; climate change; regionalism and continental power relations; and the impact of global economics on South Africa. This accessible and fascinating research is aimed at the general interest reader as well as the specialist and is destined to become the research reference for the next decade.

Recognised as the most influential publication in the field, ARM facilitates deep understanding of the Rasch model and its practical applications. The authors review the crucial properties of the model and demonstrate its use with examples across the human sciences.

Readers will be able to understand and critically evaluate Rasch measurement research, perform their own Rasch analyses and interpret their results. The glossary and illustrations support that understanding, and the accessible approach means that it is ideal for readers without a mathematical background.

Highlights of the new edition include:

• More learning tools to strengthen readers’ understanding including chapter introductions, boldfaced key terms, chapter summaries, activities and suggested readings.
• Greater emphasis on the use of R packages; readers can download the R code from the Routledge website.
• Explores the distinction between numerical values, quantity and units, to understand the measurement and the role of the Rasch logit scale (Chapter 4).
• A new four-option data set from the IASQ (Instrumental Attitude towards Self-assessment Questionnaire) for the Rating Scale Model (RSM) analysis exemplar (Chapter 6).
• Clarifies the relationship between Rasch measurement, path analysis and SEM, with a host of new examples of Rasch measurement applied across health sciences, education and psychology (Chapter 10).

Intended as a text for graduate courses in measurement, item response theory, (advanced) research methods or quantitative analysis taught in psychology, education, human development, business, and other social and health sciences. Professionals in these areas will also appreciate the book’s accessible introduction.

'A thriller, a love story and a deeply moving examination of a German conscience' [Independent on Saturday] For 15-year-old Michael Berg, a chance meeting with an older woman leads to far more than he ever imagined. The woman in question is Hanna, and before long they embark on a passionate, clandestine love affair which leaves Michael both euphoric and confused. For Hanna is not all she seems. Years later, as a law student observing a trial in Germany, Michael is shocked to realize that the person in the dock is Hanna. The woman he had loved is a criminal. Much about her behaviour during the trial does not make sense. But then suddenly, and terribly, it does - Hanna is not only obliged to answer for a horrible crime, she is also desperately concealing an even deeper secret.

For courses in digital circuits, digital systems (including design and analysis), digital fundamentals, digital logic, and introduction to computers Digital Fundamentals, Eleventh Edition, continues its long and respected tradition of offering students a strong foundation in the core fundamentals of digital technology, providing basic concepts reinforced by plentiful illustrations, examples, exercises, and applications. The text's teaching and learning resources include an Instructor's Manual, PowerPoint lecture slides, and Test Bank, as well as study resources for students. Teaching and Learning Experience: Provides a strong foundation in the core fundamentals of digital technology. Covers basic concepts reinforced by plentiful illustrations, examples, exercises, and applications. Offers a full-color design, effective chapter organization, and clear writing that help students grasp complex concepts.

Reflecting the latest developments and emerging trends from the field, COMPTIA SECURITY+ GUIDE TO NETWORK SECURITY FUNDAMENTALS, 6e, helps you prepare for professional certification -- and career success. The text fully maps to the new CompTIA Security+ SY0-501 Certification Exam, providing thorough coverage of all domain objectives. In addition to its comprehensive coverage of the fundamental essentials of network and computer security, the sixth edition includes expanded coverage of embedded device security, attacks and defenses, and new software tools to assess security. Practical, Hands-On Projects and case activities help you put what you learn into real-world practice, while the innovative Information Security Community Site connects you to additional activities, blogs, videos, and up-to-the-minute news and insights from the information security field.

At some point or other in their academic careers, most tertiary-level students will become engaged in the planning and execution of research projects. It is a fundamental part of further education that many students find daunting, which need not be the case. First steps in research uses the most current perspectives in the field both locally and internationally to provide theoretical and practical guidelines on how to conduct and report on research at undergraduate and postgraduate level.

First steps in research brings together the views of academics, theorists, researchers, and practitioners. It presents perspectives and theory on how to facilitate the understanding and application of theories, goals, methods, and strategies.

The book is easy to read and use without diluting the conceptual and terminological complexities of the field. It examines the historical and philosophical underpinnings of qualitative, quantitative, and integrative (integrated) or mixed methods of conducting research, and suggests how these three approaches may be used most appropriately. It also elaborates on the methodological dimensions of action research processes and exemplifies participatory reflection.

South African shipping law is a rich amalgam of English common law and Roman-Dutch civilian principles. Its provenance was profoundly influenced first by Dutch dominance over the seas and world trade during the 17th and 18th centuries, and then by the might of the English commercial empire of the 19th and 20th centuries.

Today's South African shipping lawyer continues to draw on both systems, supplemented by innovative developments, especially in admiralty practice.

The second edition of Shipping Law & Admiralty Jurisdiction in South Africa follows ten years after its first publication. The book aims to cover all aspects of admiralty jurisdiction and practice, and general shipping law, in one volume.

NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN. Several versions of Pearson's MyLab & Mastering products exist for each title, and registrations are not transferable. To register for and use Pearson's MyLab & Mastering products, you may also need a Course ID, which your instructor will provide. Haeussler, Paul, and Wood establish a strong algebraic foundation that sets this text apart from other applied mathematics texts, paving the way for students to solve real-world problems that use calculus. Emphasis on developing algebraic skills is extended to the exercises-including both drill problems and applications. The authors work through examples and explanations with a blend of rigor and accessibility. In addition, they have refined the flow, transitions, organization, and portioning of the content over many editions to optimize manageability for teachers and learning for students. The table of contents covers a wide range of topics efficiently, enabling instructors to tailor their courses to meet student needs.

In a revolutionary revision of this best-selling text, David Balaam and Bradford Dillman show how the postwar world order is at once under threat and yet resilient. This classic text surveys the theories, institutions, and relationships that characterize IPE and highlights them in the context of a diverse range of regional and transnational issues.

Introduction to International Political Economy positions students to critically evaluate the global economy and to appreciate the personal impact of political, economic, and social forces. New to the Seventh Edition Streamlined yet comprehensive coverage-reducing the text from 20 to 17 chapters. There is also one unified chapter on global finance and a single chapter on energy and the environment. A new chapter on Constructivism shows sociological and ideational forces at work. A new chapter on Global Production encompasses transnational corporations and labor. A new chapter on Global Health incorporates food and refugee issues. Substantial revisions to 10 chapters, including new material on Brexit, the EU debt and refugee crises, populist-nationalist movements, inequality, trade conflicts and negotiations, cyber weapons, the rise of China, Middle East conflicts, and international responses to climate change. Significant focus is made throughout on President Trump's impact on U.S. foreign policy, international order, and global security. Extensive new graphs and tables of data, plus 27 fascinating new text boxes throughout.

An author-written Instructor's Manual and Test Bank are provided along with additional online resources.

"Blackwell Publishing is delighted to announce that this book has been Highly Commended in the 2004 BMA Medical Book Competition. Here is the judges' summary of this book: "

""This is a technical book on a technical subject but presented in a delightful way. There are many books on statistics for doctors but there are few that are excellent and this is certainly one of them. Statistics is not an easy subject to teach or write about. The authors have succeeded in producing a book that is as good as it can get. For the keen student who does not want a book for mathematicians, this is an excellent first book on medical statistics.""

"Essential Medical Statistics" is a classic amongst medical statisticians. An introductory textbook, it presents statistics with a clarity and logic that demystifies the subject, while providing a comprehensive coverage of advanced as well as basic methods.

The second edition of "Essential Medical Statistics" has been comprehensively revised and updated to include modern statistical methods and modern approaches to statistical analysis, while retaining the approachable and non-mathematical style of the first edition. The book now includes full coverage of the most commonly used regression models, multiple linear regression, logistic regression, Poisson regression and Cox regression, as well as a chapter on general issues in regression modelling. In addition, new chapters introduce more advanced topics such as meta-analysis, likelihood, bootstrapping and robust standard errors, and analysis of clustered data.

Aimed at students of medical statistics, medical researchers, public health practitioners andpractising clinicians using statistics in their daily work, the book is designed as both a teaching and a reference text. The format of the book is clear with highlighted formulae and worked examples, so that all concepts are presented in a simple, practical and easy-to-understand way. The second edition enhances the emphasis on choice of appropriate methods with new chapters on strategies for analysis and measures of association and impact.

"Essential Medical Statistics" is supported by a web site at www.blackwellpublishing.com/essentialmedstats. This useful online resource provides statistical datasets to download, as well as sample chapters and future updates.

An Introduction to Political Communication introduces students to the complex relationship between politics, the media and democracy in the United Kingdom, United States and other contemporary societies. Brian McNair examines how politicians, trade unions, pressure groups, NGOs and terrorist organisations make use of the media.

Individual chapters look at political media and their effects, the work of political advertising, marketing and public relations, and the communicative practices of organizations at all levels, from grass-root campaigning through to governments and international bodies.

This fifth edition has been revised and updated to include:

• the 2008 US presidential election, and the early years of Barack Obama s term
• the MPs expenses scandal in Britain, and the 2010 UK election campaign
• the growing role of bloggers and online pundits such as Guido Fawkes in the political agenda setting process
• the emergence of social media platforms such as Twitter, YouTube and Facebook, and their destabiising impact on the management of political crises all over the world, including the Iranian pro-reform protests of July 2009 and the Israeli atack on the anti-blockade flotilla of May 2010
• the growing power of Wikileaks and other online information sources to challenge state control of classified information

Discover how your communication conveys your character -- or who you are as a person -- as you learn to make effective written and oral communication choices in your professional and personal life.

Master your own natural, conversational style to earn trust and respect, to differentiate yourself in your career, or to gather funding. This edition addresses today's most important business communication concepts as new self-reflection questions help you develop a deeper understanding of yourself to better communicate and reach personal and professional goals. A new communication model emphasizes character check, audience analysis, message and medium (CAM) within in-person, online or social media communication. Intriguing examples from real companies illustrate principles at work.

You also learn to communicate within a team, resolve conflict and maximize the latest communication and collaboration technology tools.

This work, like its two predecessors, is divided into two parts. Part One sets out in a clearly understandable manner the main principles underlying the law of negotiable instruments. Part Two contains the text of the Bills of Exchange Act 34 of 1964 (as amended by Act 56 of 2000) and conveniently and methodically deals consecutively with each section accompanied by a detailed commentary thereon.

Unlocking the Nature of Human Aggression is a neuropsychoanalytic and scientific exploration of aggression and argues for its central role in psychopathology and the genesis of individual symptoms, as well as in broader systemic conflicts and violence.

Adrian Perkel creates a unique theoretical approach to the various manifestations we encounter of individual, group, and geo-political aggression and destructiveness. Based on psychoanalytic investigations of this dynamic and Freud’s incomplete exploration of this human drive, this book seeks to understand the science of aggression that Freud himself suggested would be possible with time and scientific development. Perkel investigates the commonplace inversion of the perpetrator and victim narratives, navigating through the complexity of how the aggressive drive, often driven by feelings aimed at homeostatic regulation, challenges the perception of any objective view of who is perpetrator and who victim. He includes his own personal experiences of South African Apartheid, as well as historical and contemporary data such as speeches from historical figures during times of war, including the Second World War and the Ukrainian/Russian conflict.

Offering a fresh and innovative insight into the nature of this paradoxical drive in humans, this book integrates the psychology, psychodynamics, and neuroscience of modern research into a coherent exposition of this key aspect of psychic functioning in humans. It is an essential read for analysts in practice and training, psychologists and other mental health professionals, and students looking for a modernised theoretical model of the destructive and aggressive drive of the psyche to facilitate better interventions for individual and couple patients and for interventions at systemic and organisational levels.

Employment Relations Management: Back to Basics is an introductory work to employment relations. Employment relations as an overall integrative concept for human resources management, industrial relations and labour/employee relations set the parameters for a better competitiveness ability in the global village.

Employment Relations Management: Back to Basics is a "must have" easy to read information source and reference work.

The second Europe, Middle East and Africa edition of this text combines the 40-year heritage of Brigham's expertise in international financial management with Fox's professional experience in the field. Financial Management: Theory and Practice equips students with a solid understanding of essential theoretical concepts as well as practical tools to assess and implement effective financial decisions. The unifying theme is corporate valuation and its relevance to financial decisions--ensuring students comprehend the details and the big picture. Chapters proceed from fundamentals to strategic finance, linking recent events to the role of finance in business and to your personal lives.

Learn to use JavaScript, the popular scripting language that allows web page authors to develop interactive web pages and sites. Carey/Vodnik's JAVASCRIPT FOR WEB WARRIORS, Seventh Edition introduces a variety of techniques that focus on what you need to know to begin using JavaScript right away. Step-by-step tasks within each chapter highlight particular techniques essential for building actual JavaScript programs. Guided activities reinforce skills and build in complexity as you progress. You also study debugging techniques. Using accompanying MindTap digital resources, you read and immediately practice with embedded JavaScript coding exercises in an authentic integrated development environment (IDE). Learning objectives, summaries, review and key terms highlight major concepts while reinforcement exercises let you further practice new techniques. After completing your course, you will able to use JavaScript to build professional quality web applications.

For undergraduate and graduate level courses that combines introductory statistics with data analysis or decision modeling. A pragmatic approach to statistics, data analysis and decision modeling. Statistics, Data Analysis & Decision Modeling focuses on the practical understanding of its topics, allowing readers to develop conceptual insight on fundamental techniques and theories. Evans' dedication to present material in a simple and straightforward fashion is ideal for student comprehension.

To enhance student engagement and collaboration, educators need to enable learning. The sixth edition of Teaching and Learning the Practice of Nursing provides educators with solutions on how to address 21st century challenges. It has been written with global and local contexts in mind. In their approach, the team of experts draws from traditional and contemporary learning theories to direct educators on how best to monitor and support student progress in a nurturing way. A new feature in this edition is the introduction of activities to enhance the rich content. This feature will further encourage educators to reflect seriously on their practice. Also included are three new chapters: Inter-professional education;Ethics in teaching and learning; and quality assurance in health education. This essential resource is suitable for all educators working in the field of nursing and healthcare education; it will expand their thinking and skills in mentoring and supporting future nurse leaders.

A Reader in Philosophy of Education attempts to deepen and widen the philosophical thinking of its readership in and about education. At the same time, it encourages an epistemologically rich understanding of education that is infused with different philosophies of education. Each of these gives readers an entry into the nature of education and maximises a many-sided understanding of educational problems encountered in society by means of rupture as well as consensus. The authors examine some of the primary genres of philosophy of education: critical realism; hermeneutics; phenomenology; critical theory; pragmatism; post-structuralism; rationality; Islamic education; Buddhism; Confucianism; African philosophy of education.

Modern Macroeconomics, by Max Gillman, takes a new and modern approach to macroeconomic theory using microeconomic foundations. Building from the standard neo-classical models, Gillman has developed a new dynamic model which works to explain business cycles and unemployment, why you can have a banking lead recession as well as fiscal and monetary policy. Although strong in mathematical rigour all calculations in this text are fully derived and graphs provide a direct representation making it accessible. This text is suitable for undergraduate students studying Advanced Macroeconomics courses.

Study guide that develops concepts and skills for first-year subjects; Practice for exam questions with answers included; Tutor memo provides explanations to common questions; Step-by-step demonstrations; Highlighter focuses attention on key areas.