Learn business communications YOUR way with Lehman/DuFrene/Walker's BCOM, 10E from 4LTR Press.

This inviting, easy-reference textbook and online digital learning support guide you through mastering today's business communication concepts and skills. Visually engaging chapters offer helpful study tools like Chapter Review Cards that consolidate review material into a ready-made study tool.

BCOM's MindTap allows you to learn with the printed book or completely online, on your terms. Read or listen to the book and study with the aid of instructor notifications, flashcards and practice quizzes. When it's time to review, you can easily gather everything you've flagged or noted into a guide you organize. Track your scores so you know where to focus your efforts and stay motivated in reaching your learning and business communication goals.

Master the process of management with Griffin’s “Management” 14th Edition. Focus on active planning, leading, organizing and controlling as you examine emerging management topics.

Explore the impact of technology, the importance of a green business environment, the need to adapt, ethical challenges, diversity, the growing impact of AI, emerging issues of hybrid work and conflict resolution. The text examines the impact of COVID-19 and its resulting economic turmoil. New cases and updated learning features help balance classic theory and contemporary practice.

Hundreds of examples highlight organizations such as Starbucks, Hilton Hotels, Rocket Mortgage and Honey Pot.

Hierdie roman speel af in 'n spoorwegkampgemeenskap in Durban in die sestigerjare. Die verteller is jong Timus, en saam met hom beleef ons sy inisiasie-prosesse in 'n grootmenswereld, en sy waarnemings van die mense en lewe rondom hom. Timus is deel van 'n groot gesin wat dit nie breed het nie en waar die pa se beheptheid met die kerk ontstellende gevolge het. As jongste in die gesin is hy toegespin in sy eie droomwereld en ook agter by sy portuurs oor die soet en duister dinge van die lewe. Hy het 'n sterk verbeelding en sy weergawe van insidente verleen 'n magies-realistiese gevoel aan die gebeure in die roman. Die fyn waarneming van menswees, die patos en humor wat mekaar afwissel, die menslikheid van hierdie roman – by tye brutaal-realisties, maar ook hartverwarmend – sal geen leser onaangeraak laat nie.

Investigating Misconduct and Incapacity sets out practical steps to enable those initiating dispute procedures to compile and prepare relevant evidence for disciplinary enquiries and to structure that evidence for the best presentation of cases against offenders in the workplace.

Investigating Misconduct and Incapacity assists in properly conducting investigations and then interpreting the evidence discovered, collating the evidence effectively and presenting that evidence during the course of disciplinary hearings.

This book discusses the tools of discovery of evidence, offence categories for relevant charges and how to compile those charges. It describes various processes of collating the evidence into a comprehensible format and also addresses the prospects of legal intervention should the situation warrant it.

Learn how today's organizations can effectively compete with Snell/Morris’ MANAGING HUMAN RESOURCES, 20th Edition.

This practical framework focuses on critical HR issues and practices, examining the impact of social, technological and economic change.

Over 500 examples from real organizations illustrate key points, while cases connect concepts to practice. Practical content and applications equip you with the tools and understanding to evaluate current HR challenges and opportunities and positively affect change. Learn how HR impacts individuals and organizations as content examines recent developments such as the impact of AI, hybrid and remote work, social media and concerns of employee well-being and mental health. Learn to think like an effective manager and develop the competencies to succeed.

Zinzi has a talent for finding lost things. To save herself, she has to find the hardest thing of all... the truth. Zinzi has a Sloth on her back, a dirty 419 scam habit and a talent for finding lost things. But when a client turns up dead and the cops confiscate her last paycheck, she's forced to take on her least favourite kind of job - missing persons. Being hired by famously reclusive music producer Odi Huron to find a teenybop pop star should be her ticket out of Zoo City, the festering slum where the criminal underclass, marked by their animals, live in the shadow of the undertow. Instead, it catapults Zinzi deeper into the underbelly of a city twisted by crime and magic, where she'll be forced to confront the dark secrets of former lives - including her own. Set in a wildly re-imagined Johannesburg, it swirls refugees, crime, the music industry, African magic and the nature of sin together into a heady brew.

Ten spyte daarvan dat die Bybel eeue oud is, lees miljoene mense wereldwyd uit verskillende taal- en kultuurgroepe dit steeds met die verwagting om iets daarin te vind wat vir hulle persoonlike en spirituele lewe van waarde kan wees. Nietemin is die Bybel oorspronklik bedoel vir mense wat in ’n pre-industriele en prewetenskaplike wereld geleef het. Hulle huise, stede, plase, lewensomstandighede, kleding en gebruike het radikaal verskil van die wat ons vandag ken – wat die vraag laat ontstaan: hoe kan die reusegaping tussen hierdie antieke tekste en moderne lesers oorbrug word. Geskiedenis en geskrifte stel hedendaagse lesers aan die wereld van die ou Nabye-Ooste bekend – vanaf die ou Israeliete se oorlewingstryd, tot die godsdienstige literatuur wat geskryf is om hulle die lewe te help hanteer en sin te maak uit gebeure wat hul lewe beinvloed het – en lei die leser sodoende tot groter begrip en insig in die verskillende kontekste van die Bybel se wordingsgeskiedenis.

Hoyer/MacInnis/Pieters’ CONSUMER BEHAVIOR, 8th EDITION, draws key concepts from marketing, psychology, sociology and anthropology to present a strong foundation and highly practical focus on real-world applications to prepare students for today’s global business environment. Students examine the latest research and current business practices with a focus on consumer needs and goals, emotions and emotion regulation, perceptions and consumer inferences, branding, consumer experiences, influencer marketing, social media, political ideology, generational influences and more. Students explore controversies in consumer decision-making involving money, happiness and financial decision making, charity, health, materialism, and sustainability. Chapter updates in this edition emphasize social responsibility and ethics in marketing, scrutinizing both the dark side and constructive possibilities. Real-world examples, chapter exhibits, and application exercises provide practical relevance and help students master essential skills.

Handfield/Giunipero/Monczka/Patterson’s “Purchasing and Supply Chain Management,” 8th Edition, draws from first-hand experiences working with senior executives and practitioners across multiple industries.

Learn about recent advancements in supply chain cybersecurity and counterfeit management, AI, analytics, procurement automation and supply chain visibility. Learn about the use of AI, purchasing analytics, e-procurement and robotic process automation, fraud management and risk mitigation, emerging technology in real-time supply chain systems, blockchain applications and the creation of Centers of Excellence. Topics align with hiring requirements for supply chain roles in the industry and public sector and provide solid preparation for entering the workforce.

Students and working professionals keep this text as a reference for new problems they encounter in their supply chain career.

Applied Thermodynamics for Engineering Technologists provides a complete introduction to the principles of thermodynamics for degree level students on courses in mechanical, aeronautical, chemical, environmental and energy engineering and engineering science courses.

The fifth edition of this classic text for applied courses has been completely revised and updated to take account of modern teaching methods and perspectives, with the emphasis placed on the application of theory to real processes and plant. New for this edition is a section on energy recovery, including pinch technology and a discussion of the thinning of the ozone layer due to the use of CFCs. Examples and problems using the refrigerant 134A replace the previous references to CFC R12. In addition, the discussion of energy sources, their uses and management, has been expanded and improved and there is now extensive coverage of the combined heat and power section. The material on turbines, compressors, nozzles and propulsion is presented in a more logical sequence but retains important information on the differences between gas and steam turbines. Finally the section on refrigeration gives more prominence to the heat pump and vapour absorption plant.

This edition of Kernick's Administration of estates and drafting of wills follows the same approach that has made it, for nearly thirty years, so indispensable to busy legal practitioners and candidate attorneys. It sets out, in chronological order, the steps to be followed in administering deceased estates, of both residents and non-residents. In addition, the effects of the Moseneke and Bhe cases and the establishment of service points are dealt with in this edition. Forms, standard documents and specimen letters have also been updated.

Develop strong programming skills needed for professional success with Farrell's MICROSOFT VISUAL C#: INTRODUCTION TO OBJECT ORIENTED PROGRAMMING, 8th Edition.

Approachable, clear and straightforward examples and style help you understand structured and object-oriented programming concepts. Master critical principles and techniques that easily transfer to other programming languages. This edition incorporates recent versions of C# and Visual Studio to ensure you have the skills required in business today. Short "You Do It" hands-on features for each chapter and a variety of programming exercises, debugging exercises, game-creation projects and running case studies help prepare you for success in today’s programming environment.

Discover the tools and expertise you need for programming success.

//Kabbo op die ysterspoor bied ’n voorstelling van die titelkarakter, 'n sjamaan, se verplasing na die groot god Eloib se werklikhei. Die eenman-drama handel oor die spirituele wysheid van die Boesmans en herinner die gehoor daaraan dat voorstellings van diaspora in die Afrikaanse drama nie slegs Afrikaners en hul bande met ’n tuisland, gasheerland en postkolonie betrek nie.

Peck and Olsen's INTRODUCTION TO STATISTICS AND DATA ANALYSIS, 7th Edition empowers students to think statistically by focusing on conceptual understanding, real data usage and interpretation and communication of statistical information.

In this edition, data and examples have been carefully selected to emphasize diversity, equity, inclusion and belonging (DEIB), ensuring a comprehensive learning experience for all. Additionally, new "What Do You Think?" questions encourage students to reflect and connect concepts to real-world situations.

Aligned with the GAISE (Guidelines for Assessment and Instruction in Statistics Education) college report and informed by student learning research, the text highlights the application of concepts to students and their surroundings.

This comprehensive handbook, the first in its field, brings together 106 different contributors. The 38 interrelated but at the same time independent chapters discuss key areas including conceptual frameworks; empirically grounded constructs; intervention strategies and tactics; social systems; designs, assessment, and analysis; cross-cutting professional issues; and contemporary intersections with related fields such as violence prevention and HIV/AIDS.

ORGANIZATIONAL COMMUNICATION: APPROACHES AND PROCESSES, 8th Edition, presents organizational communication from both a communication and managerial perspective.

Professor Miller, Barbour and Woo's clear writing style and consistent use of examples and case studies make it easy for undergraduate students to understand.

HarperCollins is proud to present its new range of best-loved, essential classics.

'Take nothing on its looks; take everything on evidence. There's no better rule.'

Living with his sister and her husband, Pip is an orphan without any expectations. It is only when he begins to visit a rich old woman, Miss Havisham and her adopted niece that he begins to hope for something better. When it is revealed that Pip has inherited a large sum of money from a mysterious benefactor on the condition that he moves to London to become a gentleman, Pip's adventure really begins. Epic, illuminating and memorable, Dickens mysterious tale of Pip's quest to find the truth about himself is one of his most enduring and popular novels to date.

Biometric recognition, or simply Biometrics, is a rapidly evolving field with applications ranging from accessing one's computer to gaining entry into a country. Biometric systems rely on the use of physical or behavioral traits, such as fingerprints, face, voice and hand geometry, to establish the identity of an individual. The deployment of large-scale biometric systems in both commercial (e.g., grocery stores, amusement parks, airports) and government (e.g., US-VISIT) applications has served to increase the public's awareness of this technology. This rapid growth has also highlighted the challenges associated with designing and deploying biometric systems. Indeed, the problem of biometric recognition is a Grand Challenge in its own right. The past five years has seen a significant growth in biometric research resulting in the development of innovative sensors, robust and efficient algorithms for feature extraction and matching, enhanced test methodologies and novel applications. These advances have resulted in robust, accurate, secure and cost effective biometric systems. The Handbook of Biometrics -- an edited volume contributed by prominent invited researchers in Biometrics -- describes the fundamentals as well as the latest advancements in the burgeoning field of biometrics. It is designed for professionals composed of practitioners and researchers in Biometrics, Pattern Recognition and Computer Security. The Handbook of Biometrics can be used as a primary textbook for an undergraduate biometrics class. This book is also suitable as a secondary textbook or reference for advanced-level students in computer science.

Fully updated with the latest industry standards, this 4th Edition of The Complete Nail Technician by Marian Newman, is a must-have for every nail technician.

From the first time student studying towards their Level 2 or 3 qualification to the practising professional seeking to refresh their skills, this respected book will appeal to those who want to develop excellence in their chosen profession. Written in Newman’s accessible and professional style, this text provides readers with the benefit of her extensive experience by passing on top tips and advice.

It is the only nails textbook endorsed by Habia and VTCT, and is an essential reference manual for all nail technicians and manicurists.

Properly conceived and executed mergers and acquisitions (M&As) have the potential to unlock value for a wide range of corporate stakeholders. However, many of these transactions fail to deliver the expected outcomes.

In this fourth edition of Mergers and Acquisitions: A South African overview, the most important factors that contribute to M&A failure are identified. Suggestions are also provided on how to avoid the identified pitfalls in future endeavours.

The book fills an important gap in the academic literature on M&As in South Africa post-2020. Not only is considerable attention given to the strategic objectives prompting business combina- tions and restructurings, but several valuation techniques are also presented to determine the fair value of a target. Numerous case studies are included to highlight the implications. Focus is furthermore placed on the importance of due diligence investigations and post-intergration analyses.

Real-life examples, practical exercises, quick quizzes, multiple choice questions and long questions are included to enhance the reader's understanding of key concepts and calculations.

All four authors are Professors in the Department of Business Management at Stellenbosch University.

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

With the New Perspectives' critical-thinking, problem-solving approach, students will gain a comprehensive understanding of Microsoft Office Access 2010 and will learn how to take advantage of the flexibility it offers. Case-based tutorials challenge students to apply what they are learning to real-life tasks, preparing them to easily transfer skills to new situations. With New Perspectives, students understand why they're learning what they're learning and are better situated to retain skills beyond the classroom.

State Commercial Activity - A Legal Framework analyses the state's conduct as a market participant from a legal perspective.

It focuses on the judicial control of such state conduct and puts forward a legal framework in terms of which to understand state commercial activity.

Offering a fresh and innovative perspective on psychodynamic psychotherapy, this book captures the possibilities of using psychodynamic theory in service of progressive and socially relevant application. It takes the reader on a journey through the sensitive and often painful realities of contemporary South African life. Psychoanalysis as a long-term modality is inaccessible to the average South African, and in this book the authors describe how psychoanalytically orientated or psychodynamic psychotherapy can be practiced as a short-term endeavor and applied to contemporary issues facing the country. Psychodynamic work is currently undertaken by clinical psychologists, therapists, clinicians, trainers, teachers, clinical supervisors, consultants, and researchers working in university settings, state hospitals, community projects, private practice, and research. The debates, clinical issues, therapeutic practice, and nature of research covered in the book are widely representative of the work being done in the country. The need for shorter term therapy models and evidence-based interventions is as acute in global practice as it is locally. The lessons learned in South Africa have broader implications for international practitioners, and the authors stress the potential inherent in psychoanalytic theory and technique to tackle the complex problems faced in all places and settings characterized by increasing globalization and dislocation.