The second EMEA edition of Richard L. Daft's popular textbook, Management, has been fully updated to ensure that new European, Middle East and African content provides students with a practical approach to key concepts and theories with regional examples to enrich their learning. A wide range of inspiring real-world features are revealed as the student is guided through and prepared for the various challenges facing a modern manager. This title is available with MindTap, a flexible online learning solution that you can customize to suit your specific course needs, and which provides students with all the tools they need to succeed including an interactive eReader and a wide range of assignments, practice questions, scenarios, and cases to further entrench key concepts, boost confidence, develop critical thinking skills and prepare them for the workplace.

Within the highly successful Mankiw Economics franchise, this new fourth edition of Business Economics delivers a comprehensive overview and practical application of the principles of economics to business.

All the Mankiw titles are known for their friendly and accessible approach which is retained in this new edition’s unique business perspective, enabling economic theory to be applied to real world scenarios. Such an active learning approach ensures academic skills can be easily absorbed and transferred to the workplace.

This edition includes new chapters on business organization, supply chains and sustainability, together with a wealth of new and updated case studies and ‘In the News’ features throughout.

The increasing lack of discipline in South African schools and the impact thereof is well known. In most instances, existing punitive measures do not yield the required results. Yet, schools continue to scramble to find alternative punishments that will result in a disciplined environment conducive to teaching and learning. Albert Einstein rightly said: “Insanity is doing the same thing over and over again expecting different results.”

Restorative School Discipline: The Law and Practice seeks to provide an alternative approach to discipline. However, to implement this approach, a complete mind-shift is required. This mind set requires an understanding that to discipline learners is to teach socially acceptable behaviour. The restorative approach entails moving away from an approach that merely focuses on the ill-disciplined learner to an approach that focuses on preventing disciplinary problems, changing the culture of the school and restoring the harm done to those affected by the misconduct. The restorative approach involves focusing on finding solutions to address the needs and interests of all the role-players in the school community, rather than finding suitable punishments. Thus, focusing on the best interests of every learner as well as those of educators. Restorative discipline is a value-driven approach that respects the human rights of every stakeholder and also protects, promotes and fulfils everyone’s human rights.

This book explains the restorative approach to discipline in detail. The role of every stakeholder in the implementation of this approach also receives attention. Furthermore, it highlights the social justice implications as well as the impact of discipline on the neurological functioning and development of the child.

Restorative School Discipline: The Law and Practice provides practical advice for SGB’s, educators, school social workers and other role-players, such as the Department of Basic Education, on how to implement the restorative approach to discipline. It also examines the Constitutional imperatives and the legal framework related to school discipline. This ground-breaking book will provide guidance for school administrators, practitioners and academics on this innovative school discipline practice.

Welcome to the world of psychology--and a journey through the gateways to mind and behavior. Led by authors who get rave reviews from students and instructors alike, this 16th edition addresses instructor calls for a text that is easily customizable for the specific content covered in individual courses.

Each chapter begins with learning outcomes grounded in Bloom’s Taxonomy and ends with a section connecting the content to important career-relevant skills. The new edition of Gateways is fully compatible with APA guidelines such as the new Introductory Psychology Initiative and includes new resources such as guided notes for students with limited experience navigating college-level textbooks.

Cutting edge research and world events such as Covid-19 and the Black Lives Matter movement have been woven throughout the text in the same conversational style that readers have come to appreciate.

Experience the fun of discovering Psychology with INTRODUCTION TO PSYCHOLOGY: GATEWAYS TO MIND AND BEHAVIOR, 16th Edition.

Events Management 4e helps organisers embrace the multi-dimensional nature of events management and cultivate organisers’ leadership skills and attitudes.

The fourth edition consists of:

• real life event scenarios illustrations;
• combination of theoretical principles and practice;
• case studies demonstrate real-life issues and provide a framework for discussion;
• resource lists providing further reading at the end of each chapter; and
• end-of-chapter discussion questions draw out various issues

Soft skills have become a game-changing competence in the modern world of work, which demands socially adept, professional leaders who are able to contribute and add value to multiple facets of an organisation. When people understand and learn to control their own behaviour, thoughts, feelings, attitudes and motives, it gives them a definite strategic advantage, both in the workplace and in society. Developing soft skills for success: a guide for modern professionals provides a foundation for cultivating excellence in emerging leaders.

Developing soft skills for success: a guide for modern professionals offers fresh, current and applicable content from a southern African perspective. It includes a range of real-life examples, scenarios and case studies as well as practical group and individual exercises to facilitate learning in an interactive, challenging and fun way.

Developing soft skills for success: a guide for modern professionals is aimed at students in higher education as well as practising professionals and managers.

Consumer Behaviour as a field of study has grown significantly due to the increased influence of consumers in the market. There has been a corresponding transitional shift from a business-to-consumer approach to a consumer-to-business one, which has had a specific impact on the marketing domain. Marketing as a core discipline was crafted in the infancy stage to ensure consumers got the right product, at the right price, in the right place and by use of the right promotion. The complexity in modern society involves correctly determining this “right”. Consumer Behaviour provides a current South African perspective on consumers and their ever-changing needs, as influenced by a number of psychological, cultural and environmental factors.

Consumer Behaviour discusses the dynamics of consumers and their consumption practices and behaviours, and the importance of adjusting marketing efforts accordingly to ensure business success.It reflects a relevant and current outlook, including exploring the changes and challenges associated with the COVID-19 pandemic.

Consumer Behaviour is aimed at undergraduate Marketing students and those who are already in the field wanting to improve their knowledge on consumer behaviour in South Africa.

Improving public policy has for the last two decades been the most comprehensive textbook on this topic on the African continent. This new edition has been reconceptualised by an expanded range of experienced specialists to clarify the most pertinent public policy issues in contemporary 21st century societies. Sustainable development is nowadays an overriding goal for any government. It is a much taller order than only ‘simple’ short-term economic development or medium-term improvement in the quality of life of people. Sustainability is a very complex, comprehensive, long-term outcome that requires much more sophisticated planning, policymaking, management and governance than simpler, narrower goals. This is especially relevant in the current digital era of the so called Fourth Industrial Revolution.

This significantly revised and updated fifth edition is now entitled Improving public policy for sustainable development impact in the digital era. It focuses on explaining and illustrating how the complexity of modern fourth industrial era societies, especially in third world contexts like South Africa and other African countries, necessitate specific systematic public policy approaches and strategies to pursue the achievement of sustainable development goals for their societies in an increasingly digital era and under increasing resource constraints.

The book links the theory and practice of public policy in a user friendly, logical manner. It explains what public policy is and should be, why and how it is created, and how public policy content, processes, outputs and outcomes can be improved to promote optimal good governance and achieve sustainable developmental goals in the most economic, efficient and effective ways. Each chapter includes references to the latest published South African and international resources on various aspects of public policy and related issues.

This new fifth edition is essential reading material for all students, researchers and practitioners in the field of public policy who require more relevant and appropriate knowledge, insights and/or practical skills in the achievement of their sustainable development goals.

In today's fiercely competitive business environment, a brand is more than just a product or logo; when managed effectively, it can become the key to an organisation's success. While there are numerous international textbooks on branding, many of them focus on American or European contexts, often neglecting the unique nuances of the South African market. This textbook seeks to fill that gap by providing a comprehensive exploration of the intricacies involved in building, nurturing, and sustaining brands within the dynamic South African landscape.

South Africa, with its diverse languages, cultures, and identities, presents brand managers with a distinctive set of opportunities and challenges. The ability to create brands that resonate with consumers and establish a meaningful connection is essential for success in this multifaceted environment.

This textbook is designed to equip students, marketing professionals, and aspiring entrepreneurs with the knowledge and tools necessary for effective brand management. Key topics covered include:

• An introduction to branding concepts
• The significance of crafting a brand's image, identity, and positioning
• Strategies for developing and managing brand architecture
• Approaches to building strong brands through brand equity and the brand value chain
• Designing marketing programs to enhance brand equity
• Measuring brand equity and performance using various approaches
• Considerations for brand contact planning and constructing effective contact plans
• Branding in the digital era, with a focus on the African and South African context
• Strategies for international branding
• Perspectives on branding in the service sector
• The importance of internal branding and employee engagement

Each chapter incorporates practical examples to illustrate theoretical concepts, and it includes a relevant case study and questions for students to reinforce their understanding.

This textbook is the result of extensive research and collaboration with academics from various South African institutions, including the University of Johannesburg, North-West University, UNISA, and Vega School, offering a diverse range of expert viewpoints. We invite you to embark on a journey of understanding, developing, and managing brands within the South African context through this comprehensive resource.

Akademiese geletterdheid is noodsaaklik vir akademiese prestasie. Daar word van studente verwag om ’n verskeidenheid akademiese tekste met begrip te lees. Studente moet ook hulle eie argumente kan konstrueer en hulle kritiese denkvermoë in die vorm van ’n akademiese teks aan ’n leser illustreer. Akademiese geletterdheid beteken dat studente as onafhanklike akademiese skrywers kan funksioneer wat navorsing op ’n gestruktureerde, goed geformuleerde en logiese wyse kan weergee.

In hierdie handboek word studente nie net toegerus met kennis en vaardighede om die genre van akademiese skryfwerk te begryp nie; die samestelling van die boek kan ook meehelp dat studente onafhanklike beoefenaars van hierdie genre word.

Studente word begelei om:

• die skryf van akademiese tekste op ’n sistematiese wyse te benader;
• opdragte te ontleed en te beplan;
• relevante vakinhoud in te samel;
• vakinhoud met begrip te lees;
• navorsing, kennis en afleidings op ’n gestruktureerde wyse in goed geformuleerde taal weer te gee sodat dit ’n samehangende geheel vorm; en
• terugvoer op akademiese tekste te verwerk ten einde as akademiese skrywers te groei.

Die skrywers vertrou dat studente en dosente hierdie handboek as ’n nuttige hulpbron sal gebruik om akademiese geletterdheid te bevorder.

Entrepreneurs are the core and essence of any economy. Without entrepreneurs, there would be no business; without business, there would be no government, as there would be nobody to pay taxes to finance it. What distinguishes entrepreneurs from the masses, and even from innovative individuals, is that they act on opportunities and create something new, thereby driving economic evolution. Entrepreneurship – a South African perspective is a guide to becoming a successful entrepreneur. It describes and illustrates new business creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business.

In this fifth edition, all the chapters have been revised substantially and special attention has been given to South African and other case studies relevant to the context of Africa. More emphasis is placed on the post-modern trends of the business world, such as the prominent role of technology and the social impact of businesses.

Contents include the following:

• The nature and development of entrepreneurship and the entrepreneur
• Creativity, innovation and the window of opportunity
• Developing the business plan
• Start-up and resources for entrepreneurs
• Fair trade, competition and consumer protection
• Legislation and regulations affecting entrepreneurs
• Financing, growth and buyout of a business
• The Fourth Industrial Revolution, technology and e-commerce opportunities
• Family businesses, franchising and corporate entrepreneurship in South Africa

Entrepreneurship is aimed at students at all higher education institutions in South Africa, as well as entrepreneurs, managers, management consultants and trainees, developers and presenters of in-house business courses.

In an ideal world, all children would grow up in a stable, nurturing and healthy home. However, the reality is that globally, many bear the brunt of conflicts, trafficking, poverty, sexual victimisation, broken families, school disruption and harming cultural practices. Socialisation structures to teach children the fundamental moral values of right and wrong are often absent, and children spend too many hours on social media platforms or playing games on smart devices, which affects their physical, emotional and psychological development. It is therefore hardly surprising that the world is seeing an increase in youth offenders. Child and youth misbehaviour in South Africa addresses the complex and poorly understood phenomenon of juvenile misbehaviour and the factors that cause these activities.

Child and youth misbehaviour in South Africa discusses and analyses various presumptions on the nature and causes of aberrant behaviour and assesses them critically with regard to their applicability to South Africa. It presents the relevant legal processes pertaining to young people and reinforces theoretical explanations with research and real-world examples. The female youth offender is also given special attention in this book.

Contents include the following:

• Nature and extent of child and youth misbehaviour in South Africa
• Risk factors pertaining to youth offenders
• Socio-moral redirection of troubled youth
• Adverse childhood experiences and youth misbehaviour
• Traditional and contemporary theoretical explanations for youth misbehaviour
• Prevention and control of youth misbehaviour in South Africa
• Child Justice Act: practice and procedure
• Child trafficking and child prostitution in South Africa

Child and youth misbehaviour in South Africa is aimed at enabling both practitioners and students to address the plight of the South African youth in a constructive way and so become part of creating a safer South Africa for its people.

Entrepreneurs build businesses to fulfil dreams for themselves, their families, their employees and their community. Their business lives therefore have an impact on a wide range of people. Businesses do not grow and thrive merely on the strength of being a good opportunity, however. Entrepreneurs need creativity and innovation as well as leadership, management and networking abilities. Entrepreneurial skills focuses on the essential concepts and skills needed to grow and manage an entrepreneurial venture successfully.

Entrepreneurial skills presents current, relevant content in unique and interesting ways. It draws from real-world examples to introduce the reality of entrepreneurial life so that the reader will better understand his or her motivations for starting a business and avoid being disillusioned by distorted concepts about what is required to be a successful entrepreneur.

Contents include the following:

• Opportunity recognition
• Setting realistic goals and achieving them
• Networking
• Leadership and management
• Creativity and innovation
• Handling legal issues

Entrepreneurial skills will equip undergraduates at universities and universities of technology as well as practising entrepreneurs to deal with the challenges and develop the necessary skills set for running a business.

Sociopolitical occurrences in recent years have, if anything, brought to the fore the close relationship between developments in the labour market and progress on the socio-econo-political terrain. The ideological divides in South Africa are especially apparent in the labour market, and these compound the basic conflict between the objectives of protecting basic worker rights on the one hand, and increasing economic growth on the other. The South African labour market contains an abundance of information about labour markets in general and the South African labour market in particular.

The South African labour market has a down-to-earth and practical approach. It considers the evidence and identifies some urgent discussion points about the sensitivity of employment to economic growth. Four appendix chapters deal extensively with globalisation, the Fourth Industrial Revolution, labour market outcomes during the COVID-19 pandemic period, consensus-seeking institutions such as Nedlac, as well as detailed labour market statistics from 1995–2021. Questions and study suggestions are included at the end of each chapter.

The South African labour market is aimed at economics students as well as general readers wanting an overview of the South African labour market.

For introductory courses in Forensic Science and Crime Scene Investigation. This best-selling text, written for the non-scientist, is appropriate for a wide variety of students, including criminal justice, law enforcement, law, and more Criminalistics: An Introduction to Forensic Science, 11e, strives to make the technology of the modern crime laboratory clear and comprehensible to the non-scientist. The nature of physical evidence is defined, and the limitations that technology and current knowledge impose on its individualization and characterization are examined. By combining case stories with applicable technology, Criminalistics endeavors to capture the pulse and fervor of forensic science investigations. A major portion of the text centers on discussions of the common items of physical evidence encountered at crime scenes. These chapters include descriptions of forensic analysis, as well as updated techniques for the proper collection and preservation of evidence at crime scenes. Particular attention is paid to the meaning and role of probability in interpreting the evidential significance of scientifically evaluated evidence.Teaching and Learning Written by a well-known authority in forensic science, this text introduces the non-scientific student to the field of forensic science. It provides: * Clear and comprehensible writing for the non-scientific student: Makes text appropriate for a wide variety of students, including criminal justice, law enforcement, and more * Comprehensive, up-to-date coverage of forensics and its role in criminal investigation: Captures the pulse and intensity of forensic science investigations and the attention of the busiest student * Outstanding pedagogical features: Supports both teaching and learning

The seventh edition of this popular and well-established textbook offers nurses, medical students, doctors, and other health professionals a method of learning neonatology.

The Business Analysts completely dissolves the perception that the IT industry dictates to businesses what IT systems they will use and dispels the myth that business users and IT technicians are from different planets. It suggests how to create an environment in which everybody works together in an exciting and refreshing way – a paradigm shift in the way business analysis projects are done.

The IT industry has to move to a point where it realises that the users of IT systems and the technical personnel are both equally responsible for getting the system to work. The users of the IT system should be an integral part of the team when the system is being put together. This, unfortunately, is not the norm within the industry. It is the business analyst’s responsibility, among others, to make sure that communication flows freely between all the parties involved.

This book gives the business analyst the tools and techniques to find out what the business users of IT systems really need and to guide the project to meet those needs.

For freshmen-level courses in Industrial Sewing, Introduction to Industry Methods, Sewn Product Techniques, Production Management, Workroom Techniques, and Beginning Apparel Construction. Sewing for the Apparel Industry, Second Edition, focuses on the fundamental principles of garment construction, the interrelationship of assembly methods, and the elements which the designer must consider at the outset of individual design creation. It details easy-to-master production operations, while emphasizing the equipment, practical skills, and sewing processes used in apparel manufacturing. Efficient and cost effective procedure descriptions complement material on the basic concept of design and desired quality, providing students with an understanding of various production methods and how they affect design decisions and relate to garment quality and labor and material costs.

A practical guide to disciplinary hearings sets out all the practical aspects of the disciplinary hearing for the chairman and the defendant employee. The logical layout of this book allows for easy use during the hearing. The author has devised a helpful matrix for calculating awards and reaching fair results. A practical guide to disciplinary hearings contains templates for hearings on the different types of offence. From the perspective of the person chairing the hearing, practical guidelines on the process, advice on the sanction, the deliberation, the evidence permitted and the most common anomalies which arise in hearings, make this book a compulsory guide. The book assists human resource managers in drafting charge sheets, the presentation of the facts, examination, cross-examination and leading evidence.

Learn the true process of a successful entrepreneur with ENTREPRENEURSHIP: THEORY, PROCESS, PRACTICE, 11e! Presenting the most current thinking in this explosive field, this renowned entrepreneurship text provides a practical, step-by-step approach that makes learning easy. It incorporates up-to-the-minute information about trending topics such as The Lean Startup methodology and design innovation. The accompanying MindTap (R) Learning Suite challenges you to apply what you've learned as you complete a unique set of activities designed to help you sharpen your entrepreneurial skills. You'll tackle activities that challenge you to experience the world of new venture creation or corporate innovation first hand. This book will be your guide to understanding the entrepreneurial challenges of tomorrow, and MindTap (R) will teach you the necessary skills to become a leader in the industry.

The main objective of this book is to provide a basic introduction to key aspects of trial advocacy for all courts and tribunals.

Trial advocacy is explained in an easy-to-understand, step-by-step way and a number of examples and supporting annexures from actual court cases are used to illustrate relevant principles, strategies and tactics. Apart from serving as a basic guide for newly-qualified lawyers, the book also benefits non-lawyers intimately involved in procedural justice, like police officials, social workers, NGO advice offices, student legal aid clinics, court reporters and paralegals.

For all courses on pharmacology in nursing programs. This up-to-date text helps nursing students master pharmacology by tightly linking it to therapeutic goals and patient wellness. Organized by body systems (units) and diseases (chapters), PHARMACOLOGY FOR NURSES: A PATHOPHYSIOLOGIC APPROACH, 4/e provides complete information on the drug classifications used to treat each disease class. Students can easily locate all relevant anatomy, physiology, pathology, and pharmacology in the same chapter where each drug is discussed. Exclusive Nursing Process Focus features clearly and concisely relates pharmacotherapy to patient assessment, nursing diagnoses, planning patient outcomes, implementing patient-centered care, and evaluating the outcomes. This new Fourth Edition links pharmacology to patient care through exceptionally accurate, attractive graphics, rich media resources, extensive self-assessment tools, and features covering complementary medicine; diverse patient/lifestyle considerations; and evidence-based practice. It has been thoroughly updated to reflect current pharmacologic drugs, drug classes, processes, mechanisms, and warnings; and the newest QSEN competencies and NCLEX question formats.