Denis Cowen (1917-2007) is renowned for his work on negotiable instruments. Selected Essays presents readers with other facets of his life's work. His seminal essays and articles helped define areas of law such as constitutional law, environmental law, law of property and statutory interpretation. As a public intellectual in the liberal tradition, he spoke with great timeliness, insight and insistence, during apartheid, about the need for a court-enforceable bill of rights, academic freedom and pre-publication censorship.

Cowen on Law: Selected Essays spans more than 50 years of his lively, contentious and beautifully constructed texts. Leading legal thinkers introduce newly-accessible texts and provide us with a contemporary, evaluative lens. The book reveals to readers a fascinating mind. It also serves as an engrossing reflection on South Africa's legal past as well as the intersection of law and society.

This title is not merely a new edition, but a complete rewrite. It provides the reader with a thorough understanding of international income tax aspects from a South African perspective. Topics generally regarded as highly complex are dealt with in a practical way, and illustrated by relevant examples. These topics include: controlled foreign companies; foreign dividends; exchange controls; tax havens; intermediate holding companies; double-taxation agreements. Some features of this title include: a discussion of the 2010 Update to OECD Model Tax Convention and Commentaries as well as the 2010 SA Legislative amendments; a rewritten chapter on Trusts; a substantially expanded bibliography. Five new chapters added on: Taxation of individuals; Taxation of Companies and Dividends; Taxation of Partnerships; Cross-border VAT; and Interpretation of Statutes.

Women’s security in political, economic and social terms is directly linked to the pervasive problem of violence against women. Violence Against Women: Law, Policy and Practice seeks to understand this particular form of human rights violation, by situating violence against women in its historical, political, socio-economic and legal context in South Africa.

Whether in the private or public spheres, violence against women prevents women from realising a broad range of human rights that are central to full, inclusive and participatory citizenship. The authors of this volume reflect on the many forms of violence against women, the applicable laws and policies, and the challenges to effectively responding to this widespread violation of human rights.

Their contributions consider the role of law, policy and practice in relation to a broad range of themes including sexual violence, violence against women at the margins of systems and societies, and the impact on those who are working to defeat violence against women, whether as activists, practitioners or scholars.

Understanding Land Tenure Law contains a commentary on land tenure law in South Africa together with the three key pieces of legislation: the Land Reform (Labour Tenants) Act, the Extension of Security of Tenure Act and the Prevention of Illegal Eviction from Unlawful Occupation of Land Act.

The text explains key definitions in the law and provides useful, practical guidelines on land rights disputes. Understanding Land Tenure Law also sets out the nature and scope of legal protection available to occupiers of land and labour tenants, with a section on access to the courts, including the Land Claims Court.

This book was developed by Cheadle, Thomson and Haysom Inc under the auspices of the Department of Land Affairs' Legal Services Project of the Land Rights Management Facility.

How can an organisation, public or private, ensure that it always operates in top form and, at the very least, meets the objectives for which it was established? The answer lies in the availability of factually correct, dependable and appropriate data. Obtaining such data is what this publication is about.

Introduction To Research offers a step-by-step approach to the fundamentals of research. Introduction To Research guides the novice researcher through the research process, including how to choose the appropriate research methodology and how to adhere to the standards for conducting ethical research. It provides a synopsis of the entire research process, including the formulation of a research proposal.

Introduction To Research is aimed at all students and researchers, across a variety of disciplines.

The motivation for this particular law of obligations is the notion that the core assumptions of the dogmatic structure of each field, and of the law of obligations as a whole, can be expected to begin to show their imperfections more clearly the further one moves from the centre, and that this kind of examination affords an opportunity to reassess both the current premises in each field as well as the overall structure of obligations.

Customer service is not a new topic in marketing. Although most marketing texts cover customer service in some form or another, the topic is generally not given the attention it deserves. In a society where customers are becoming more informed, more protected and more demanding than in the past, it makes good business sense to ensure that your customers receive a high level of customer service. After all, a happy customer is a satisfied customer, and a satisfied customer will remember the experience and purchase from you again and again.

Customer Service draws together the important issues regarding customer service. It addresses all the key elements which need to be considered when developing a service strategy for a business. The text is not only written with undergraduate students in mind, but also for the entire spectrum of businesses – both large and small – and for employees at all levels.

This book:

• Considers the topic of customer service within the context of its role in marketing strategy
• Stresses the importance and role of verbal and non-verbal communication
• Highlights the role that physical evidence plays in supporting a service strategy
• Addresses the causes of service failures and how to fix them
• Provides guidance on how to develop a service system
• Shows how technology can be used to enhance customer service
• Gives advice on how to develop and train staff to deliver exceptional customer service
• Addresses the important issues of quality, value, expectations and satisfaction and why they form the foundation of a service strategy
• Outlines the concept of customer experience management and how to apply it to a business

This exercise book is comprised of questions covering topics in Differential and Integral Calculus, Matrix Algebra and Linear Programming. The aim of the work is to develop student competency in using mathematical techniques as a “toolbox” for the solution of problems relevant to Economics, Business and Finance.

The book provides an introductory revision chapter of basic mathematical principles followed by chapters of multiple-choice questions each covering a particular section of the work.

In addition to multiple-choice questions, there are extension tutorials requiring written responses and sample tests covering each section of the work. Answers are provided to each question at the back of the book together with a formula sheet for easy reference.

Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human-computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.

The issue of pre-trial release or bail remains an important topic in the criminal justice process. This is mainly because bail is concerned with one of the most important principles of justice, namely, individual freedom. The denial of release after arrest constitutes, without doubt, serious infraction to personal freedom. Thus, knowledge of the processes related to pre-trial release is important, not only to lawyers, but also to all who are interested in the right to freedom.

A Guide to Bail Applications second edition expands on some of the most important issues, case discussions and case excerpts related to bail applications. New information is also included which offers somewhat fresher perspectives to the material, without necessarily detracting from the general style, poise and content of the previous edition.

Every child constantly changes and undergoes processes of emotional, cognitive, normative and physical development. At each age and stage of development children need continued support and assurance from adults in order to assimilate the effects of these changes. The pace of the child's development and its outcome are determined by both genetic factors and the influence of the environment. The young child in context: a psycho-social perspective examines the complex yet clearly defined phases in child development and suggests how best to encourage and assist children through the formative first nine years of their lives. In the revised second edition, the case is put more strongly that the context of each child is of crucial importance and that stimulation is essential in enabling the child to reach his or her full potential. The young child in context follows two different perspectives on the development of the young child: psychological and social-educational. Each chapter provides definitions of concepts, self-test questions, field assignments, additional assignments for revision and case studies related to the topics covered. Issues are discussed within a South African context.

The second edition of Child Law in South Africa provides insight into the profound impact of recent legislative changes and developments in the associated regulatory frameworks, the judicial interpretation of ground-breaking case law, and the latest research findings in child law in South Africa. The work that has been done at an international level is also incorporated as far as possible within the confines of the topics addressed in this publication.

This new edition of Child Law in South Africa does not merely follow in the path of its predecessor: this publication includes 11 entirely new chapters and 11 ‘new’ authors – experts who did not contribute to the previous edition. Even the ‘revised’ chapters add value as they systematically and critically deal with new knowledge and enhance research.

Child Law in South Africa is written by 22 experts in the field, edited by Professor Trynie Boezaart, an internationally acknowledged researcher in child law, and independently peer-reviewed. The book reflects the enormous scope and dynamics involved in child law and is sure to encourage further debate and analysis.

South African organisations operate in an environment that is fast changing due to digital advancement, economic challenges, social complexities, and changing employee and customer values/expectations. In this environment, successful organisations empower talented employees to work in teams and make pivotal decisions that lead to innovation and exceptionally high performance. Success for these organisations is not by chance but is the result of adopting carefully planned and sophisticated interventions into the organisational structure, leadership and management orientations, culture, and processes and behaviours. In this respect, Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for developing an integrated and holistic understanding of the individual and group processes in the modern organisation.

Organisational behaviour explores expectations that organisations and employees have of each other. It addresses contemporary issues related to organisational culture, change, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity, business ethics, team excellence and globalisation. It contains many encounters, discussion questions, practical exercises and case studies with a southern African orientation to stimulate self-study, debate and reflective thinking.

Organisational behaviour is aimed not only at aspiring HR practitioners and managers, but also at established professionals who need to stay updated, irrespective of their field and nature of their organisation.

HarperCollins is proud to present its new range of best-loved, essential classics. 'We are in Transylvania; and Transylvania is not England. Our ways are not your ways, and there shall be to you many strange things.' Earnest and naive solicitor Jonathan Harker travels to Transylvania to organise the estate of the infamous Count Dracula at his crumbling castle in the ominous Carpathian Mountains. Through notes and diary entries, Harker keeps track of the horrors and terrors that beset him at the castle, telling his fiance Mina of the Count's supernatural powers and his own imprisonment. Although Harker eventually manages to escape and reunite with Mina, his experiences have led to a mental breakdown of sorts. Meanwhile in England, Mina's friend Lucy has been bitten and begins to turn into a vampire. With the help of Professor Van Helsing, a previous suitor of Lucy's, Seward, and Lucy's fiance Holmwood attempt to thwart Count Dracula and his attempts on Lucy and consequently Mina's life. Arguably the most enduring Gothic novel of the 19th Century, Bram Stoker's Dracula is as chilling today in its depiction of the vampire world and its exploration of Victorian values as it was at its time of publication.

In microeconomics, the decisions and functioning of individual consumers and households (what to do, what to buy, etc.), and firms or other organisations (what goods to produce, how to produce them, what prices to charge, etc.) are considered. It includes the study of the demand, supply and prices of individual goods and services such as petrol, maize, haircuts and medical services.

Understanding microeconomics is a comprehensive introduction to microeconomics in general, set against a contemporary South African background. The easy style and many practical examples make the content extremely accessible. The book covers all the material usually prescribed for introductory courses, and it lays a solid foundation for intermediate and advanced studies in economics.

This second edition is a thoroughly revised and slightly expanded version of the original one. Examples have been adjusted (where necessary), a few new topics are introduced and review questions are provided at the end of each chapter.

Since 1994, there have been few attempts to address the theoretical and practical foundations of effective management in early childhood education (ECE) and the Foundation Phase in South African schools, yet the survival and success of ECE centres and schools depends on the ability of education managers to meet the needs of the children/learners, educators, parents and the community. Management in early childhood education provides a comprehensive overview of the management of ECE centres for children from birth to nine years old. This book is a resource and reference guide which includes amongst others Internet sources and templates such as inventories, financial planning, parents' newsletters and agendas of staff meetings. It focuses especially on the South African context by referring to appropriate examples and scenarios of real-life situations in this country as well as the newly introduced Curriculum Assessment Policy Statements (CAPS). It also offers practical applications for the many theoretical frameworks in South African schools. All the chapters in this third edition have been updated, and each one begins with learning outcomes and key terms. Management in early childhood education is aimed at student teachers, educators, administrators and child caregivers.

A universal guide to understanding and managing life insurance companies in the new millennium. Containing a succinct analysis of those disciplines upon which the worldwide life insurance industry is built. The intention of this book is to introduce the student of life insurance to the range and complexity of issues that pertain to the management and development of a life insurance company and to equip insurance company managers with a ready reference to the fundamental aspects of those facets and disciplines of the business with which they may not be familiar. Much material on life insurance subjects is available to the specialised reader. The aim of this book is to reach those with limited knowledge of the industry and to provide a comprehensive picture of the operation, management and development of a life insurance company as a whole.

Entrepreneurs build businesses to fulfil dreams for themselves, their families, their employees and their community. Their business lives therefore have an impact on a wide range of people. Entrepreneurial skills focuses on the essential concepts and skills needed to grow and manage a business successfully. Entrepreneurial skills presents current, relevant content in unique and interesting ways. It draws from real-world examples to introduce the reality of the entrepreneurial life so that the reader will better understand his or her motivations for starting a business and avoid distorted concepts about what is required to be an effective business owner. Entrepreneurial skills will equip undergraduates at universities and universities of technology as well as practising entrepreneurs to deal with the challenges and develop the necessary skills for running a business.

The world is evolving at a rapid pace. South Africa alone has undergone a process of major socioeconomic and political change in recent times. The desegregation of educational, religious, sport and other structures, the democratisation of the decision-making process, and the implementation of affirmative action, for example, have involved a shift in the values and normative orientation of the population. The exact effects of such changes, both positive and negative, cannot be easily identified or measured.

A Reader On Selected Social Issues considers the nature, causes and consequences of a wide range of current social phenomena, worldwide. It attempts a more "global" approach, rather than concentrating solely on South African society. All chapters have been extensively updated, with contributions from both national and international experts. Because the content of the chapters is not discipline specific, lecturers can use perspectives from within their own fields to guide students to an understanding of the phenomena being discussed.

'Windows' with thought-provoking information as well as discussion topics at the end of each chapter encourage students to deal with aspects beyond the scope of the text.

With the development of the integrative supply chain management approach, traditional thinking about concepts such as purchasing, materials management, distribution and logistics management has become outdated. Speculation on the reasons for dynamic growth of supply chain management in South African businesses ranges from the opening up of the domestic economy to the pressure of global competitors. The astonishing success of progressive organisations such as SA Breweries, Sasol, Iscor, Steinhoff and Sappi in the international marketplace, however, is in no small part a result of their early adoption of the supply chain philosophy (customer value creation, total cost of ownership, integration of processes and the reduction of cycle time) and they have contributed significantly to the unprecedented growth of supply chain management in South Africa. Supply chain management identifies the strategic impact and evolutionary direction of the field in a global market environment and emphasises the changes in processes and management thinking required to introduce supply chain management in South African organisations. It covers topics such as supply chain strategies, organisations, optimisation, performance improvement, customer service, quality and inventory management, total cost of ownership, green supply chain management, investment recovery, e-commerce, negotiations, transport and distribution management, the retail supply chain and global supply chain management. Supply chain management is aimed at all supply chain, logistics and transport management students.

The Law of Persons in South Africa, Third Edition, offers a rigorous, clear and accessible introduction to the general principles of the law of persons, including principles of customary law.

This third edition text is thoroughly revised and updated to address the developments in customary law, case law, and amendments to relevant legislation, that have occurred since the publication of the previous edition of this work. Additionally, The Law of Persons in South Africa, Third Edition, offers a conceptual and enquiring approach that supports independent critical and reflective engagement with the subject matter.

Various elements underpin the text's supportive approach, including critical and reflective discussions, numerous diagrams that enable readers to quickly comprehend complex concepts, explanations of legal terminology, and concise chapter summaries.

Hoe kyk ’n mens terug na jou lewe en wens jy het ‘n ander vurk in die pad geneem? Wat sou gebeur het as? As?

In dié diep ontroerende novelle toor die skrywer soos ’n alchemis van ouds met verdriet en spyt. Dit is ’n liefdesroman, ’n elegie aan die verlore liefde. Die verteller verlang terug na Anders, na Jena, na Duitsland. Maar die verlede spoel ’n mens rond soos die see.

Nou is dit te laat. Vir altyd te laat.

DIFFERENTIAL EQUATIONS WITH BOUNDARY-VALUE PROBLEMS, 8E, INTERNATIONAL METRIC EDITION strikes a balance between the analytical, qualitative, and quantitative approaches to the study of differential equations. Beginning engineering and math students like you benefit from this accessible text's wealth of pedagogical aids, including an abundance of examples, explanations, "Remarks" boxes, definitions, and group projects. Written in a straightforward, readable, and helpful style, the book provides you with a thorough treatment of boundary-value problems and partial differential equations.

At some point or other in their academic careers, most tertiary-level students are going to be faced with having to do a research project. It is a fundamental part of further education that many students find daunting. This need not be the case. First steps in research uses the most current perspectives in the field both locally and internationally to provide practical guidelines on how to conduct and report on research at undergraduate and postgraduate level. First steps in research facilitates the understanding and application of theories, goals, methods and strategies, being easy to read and use without diluting the conceptual and terminological complexities of the field. It examines the historical and philosophical underpinnings of qualitative, quantitative and integrated or mixed methods of conducting research and suggests how these three approaches may best be used. It also elaborates on the methodological dimensions of action research processes and exemplifies participatory reflection. First steps in research is aimed at novice researchers, including undergraduate students or junior postgraduate students who are encountering research methodology for the first time. Kobus Maree is professor in the Department of Educational Psychology, Faculty of Education at the University of Pretoria. He is the editor of the South African Journal of Science and Technology and former editor of the South African Journal of Psychology. Recipient of multiple awards for his research and a regular keynote speaker at national and international conferences, he has three doctorates, is internationally acknowledged for his work in career counselling and in 2014 was honoured with a fellowship of the International Association of Applied Psychology.