Engineers need to be familiar with the fundamental principles and concepts in materials and structures in order to be able to design structurers to resist failures. For 4 decades, this book has provided engineers with these fundamentals.

Thoroughly updated, the book has been expanded to cover everything on materials and structures that engineering students are likely to need. Starting with basic mechanics, the book goes on to cover modern numerical techniques such as matrix and finite element methods. There is also additional material on composite materials, thick shells, flat plates and the vibrations of complex structures. Illustrated throughout with worked examples, the book also provides numerous problems for students to attempt.
New edition introducing modern numerical techniques, such as matrix and finite element methods
Covers requirements for an engineering undergraduate course on strength of materials and structures

Scott on Cession: A Treatise on the Law in South Africa is a comprehensive exposition of the law of cession. Scott incorporates aspects of her doctoral thesis (1977), her previous book on cession, The Law of Cession, (1991) and her articles on cession that have been published in law journals. The book focuses on case law, but case law as a source of law in this branch of the law poses particular problems: some of the earlier decisions, and even recent ones, are based on Roman-Dutch law, which no longer completely satisfies current modern needs. To explain certain idiosyncrasies in the case law, Scott refers to the historical development of cession as a legal institution. The book also provides extensive commentary on certain problematic aspects of cession, using comparable legal systems, and incorporates the dogmatic foundations of the law of cession.

The 21st century world of work requires HR practitioners to operate in the knowledge-based economy, aligning the HR strategy with that of the business, ensuring its human capital contributes to the organisation’s market value.

It is imperative for HR practitioners, both generalists and specialists, to adhere to good governance and ethical practices as posited by the SA Board for People Practices (SABPP) HR System Standards.

The content of this book is grounded on the HR professional practice standards, providing contemporary theories as the underpinning theoretical knowledge, combined with practical applications.

This book aims to assist novice and experienced HR students and practitioners to manage the organisation’s most valuable asset, its employees, in the dynamic and ever-changing modern-day workplace.

The book incorporates global and Southern African contexts, promoting the sustainable development of agile HR practitioners who are future-fit.

Although the digital space has grown in leaps and bounds, the academic literature remains constrained. The availability of e-marketing textbooks is seemingly limited. The aim of this book is to provide guidance to student on the world of e-marketing which they can use to effectively market online.

The book is divided into three parts. The book starts with the fundamentals of e-marketing and then moves on to the web and web development. The proceeding chapters zones into the specifics of e-marketing by looking at the following aspects: search engine marketing, online advertising, e-commerce, email marketing, mobile marketing and leveraging social media marketing. Lastly, the third part of the book sheds further context into the efficiency of the e-marketing strategy by looking at the analysis through understanding web analytics.

The book is intended to come to life through relatable examples, well detailed explanations, real-world case studies and helpful infographics. Each chapter also includes discussion questions and thought-provoking activities. I believe that this textbook will provide relevant insights to faculty members, students as well as marketing practitioners in a manner that is easy to follow. I trust that this book will equip you will the tools that will enable you to succeed and flourish in the world of digital marketing.

This updated Basic Guide to Criminal Procedure explains the law of criminal procedure in understandable language and with reference to the rights in the Constitution of South Africa. Useful discussions of relevant cases are included throughout the book. The important forms used in criminal procedure are also provided as annexures at the back of the book. This book is a valuable resource for paralegals, police officers, traffic officials and other law enforcement officers who deal with criminal procedure every day and who must understand and implement the law.

Corruption in South Africa: A Legal Perspective offers a comprehensive analysis of the legal and institutional frameworks addressing corruption in South Africa. With eleven insightful chapters covering the international anti-corruption landscape, domestic legislation, the impact on human rights, public procurement, money laundering, and the critical role of civil society, courts, and commissions of inquiry, this book is an essential resource for anyone seeking to understand the challenges of corruption in South Africa and the legal battle against it.

Designed for academics, policymakers, legal practitioners, students, and the general public, this groundbreaking work sheds light on a crucial issue facing the nation today. It is written in a style and language that make it accessible and easy to understand even for those without any legal background.

This book explains the health and safety measures that employers are required to implement in the workplace to protect their employees and the public against COVID-19. It contains several checklists that systematically work through and simplify the applicable Directions issued by the Minister of Employment and Labour.

The Consolidated Directions on Occupational Health and Safety Measures in Certain Workplaces were published in the Government Gazette on 1 October 2020. They place a legal responsibility on employers to take further measures to safeguard employees and the public against COVID-19. Penalties can be imposed on employers who fail to comply with the Directions (in terms of the Occupational Health and Safety Act).

Research methods can be a daunting topic - Researching Tourism, Leisure and Hospitality for your Dissertation is a unique text that takes away the stress, worry and confusion by providing a step-by-step, user friendly guide to all you need to know to successfully research and compile your dissertation. Researching Tourism, Leisure and Hospitality for your Dissertation provides a discussion of quantitative, qualitative and mixed methods approaches, looking at key differences and similarities. A critical evaluation of these different research approaches is provided and, importantly, a discussion on selecting the appropriate approach(es) for your dissertation, including a discussion and evaluation of mixed methods research. It takes the reader from the initial idea and topics, through to lit reviews, methodology, presenting and analysing results and successfully making conclusions. Unlike other texts available, the text includes case studies based on the author's own research to demonstrate different research approaches and techniques, providing an opportunity for criticism and a discussion on 'learning from mistakes.' Divided into 7 chapters Researching Tourism, Leisure and Hospitality for your Dissertation discusses: * Developing your research topic - including the ethics statement; * Literature review - how to do it and how to get the most from it; * Methodology - which approach (es) are most suitable, with clear links between ontology, epistemology and methodology and how these concepts relate to the actual dissertation; * Presenting Results - how this can be done clearly and coherently * Analysing and Discussing Results - whether they are qualitative, quantitative or mixed methods; * Conclusions: your findings, your limitations and your recommendations. A must-have text for all students on how best to conduct research, compile your findings and to present them in the resulting dissertation. Peter Mason is Professor of Tourism Management, Bedfordshire University, Visiting Professor of Tourism, London South Bank University and has a fractional position as Lecturer, London Metropolitan University.

Zimbabwe’s Constitution of 2013 provides for multi-level government at national, provincial and local level. This book explores the nature, evolution and future of this multi-level system of government against the background of international best practices.

Provincial and Local Government Reform in Zimbabwe: An analysis of the Law, Policy and Practice considers key questions about the multi-level system of government and shows how it radically differs from the old Lancaster House constitutional order.

The roles that provincial and local governments, as well as traditional leaders, fulfil in the new order are examined, the reforms needed to implement the system are outlined, and lessons to be learnt from other countries with multi-level governments are considered.

This book aims to aid the realisation of Zimbabwe’s constitutional goals of development, democracy and peace through effective multilevel governance and contributes to the international discourse on decentralisation and the role of subnational governments in Africa.

Understanding the CCMA Rules & Procedure is an explanation of the Rules for the Conduct of Proceedings before the CCMA, and an invaluable guide to the various CCMA processes and proceedings. Understanding the CCMA Rules & Procedure will assist the reader in understanding a sometimes complicated and confusing set of rules. Each CCMA rule is explained and summarised. In cases where a rule has been interpreted by the CCMA or Labour Courts, the relevant award or judgment is brought to the reader's attention. Understanding the CCMA Rules & Procedure also contains: The text of the rules for easy reference; A useful matrix of CCMA forms and their uses; Templates for rescission and condonation applications; The CCMA guidelines on misconduct arbitration; The code of conduct for CCMA commissioners.

This book is the first South African work on this crucial new tool for the successful investigation and prosecution of crime.

It introduces readers to the biological principles of DNA and emphasises the importance of the chain of custody and pre-trial disclosure. It also looks at the process that a DNA-sample has to go through before a DNA test result can be produced, as well as an explanation of test result interpretation.

The meaning of a DNA match is explained, as well as aspects of population genetics, statistical calculations and DNA databases.

Juta’s Communicable Diseases offers students and health practitioners an up-to-date and concise guide on communicable diseases, including COVID-19, monkey pox and the zika virus. The content includes legal and ethical obligations; myths and misunderstandings about communicable diseases; immunisation and vaccination, reporting of communicable diseases; epidemiology; response to outbreaks, and prevention and management of communicable diseases. The diseases are systematically grouped by their main means of transmission.

Customer service is not a new topic in marketing. Although most marketing texts cover customer service in some form or another, the topic is generally not given the attention it deserves. In a society where customers are becoming more informed, more protected and more demanding than in the past, it makes good business sense to ensure that your customers receive a high level of customer service. After all, a happy customer is a satisfied customer, and a satisfied customer will remember the experience and purchase from you again and again.

Customer Service draws together the important issues regarding customer service. It addresses all the key elements which need to be considered when developing a service strategy for a business. The text is not only written with undergraduate students in mind, but also for the entire spectrum of businesses – both large and small – and for employees at all levels.

This book:

• Considers the topic of customer service within the context of its role in marketing strategy
• Stresses the importance and role of verbal and non-verbal communication
• Highlights the role that physical evidence plays in supporting a service strategy
• Addresses the causes of service failures and how to fix them
• Provides guidance on how to develop a service system
• Shows how technology can be used to enhance customer service
• Gives advice on how to develop and train staff to deliver exceptional customer service
• Addresses the important issues of quality, value, expectations and satisfaction and why they form the foundation of a service strategy
• Outlines the concept of customer experience management and how to apply it to a business

Municipal Perspectives on Development, Governance and Service Delivery offers insight into the experience, practice and future of local government in South Africa. The book merges practical and theoretical perspectives to inform policy debates, to educate and to guide the practice of local government.

The contributions were written by a diversity of authors working in academia, government and civil society. They offer insight into how local government has changed over the past two decades of democracy and give an account of some of the major issues faced.

Municipal Perspectives on Development, Governance and Service Delivery was edited by Tinashe Carlton Chigwata and Jaap de Visser from DOI at the University of the Western Cape, and Lungelwa Kaywood, formerly of SALGA’s Research Office. The book is a valuable resource to students, academics, practitioners and civil society actors that do research or work in local government.

This book provides law enforcement officials with the essential legal knowledge and practical acumen needed for the performance of their duties.

The provision of healthcare services is based on information obtained from various sources at all levels of care, which underpins decision-making in healthcare. Keeping complete and accurate records is part of clinical care provision although often not seen as such. Well-kept records become an advocacy tool speaking for both the patient and the practitioner as they tell a story about the patient’s health history and the care he or she has received.

The focus of this volume of Acta Juridica - Foreign Direct Investment and the Law: Perspectives from Selected African Countries - is the relationship between foreign direct investment (FDI) and the law, within the context of FDI in Africa and the role of the Agreement establishing the African Continental Free Trade Area (AfCFTA).

The book is a compilation of essays by authors who are specialists from across the spectrum of the law, bringing together their diverse contributions under the banner of foreign direct investment. More specifically, the authors consider the law and foreign direct investment from an African perspective, both regionally and country-specific, in the context of bilateral investment treaties, property law, the legal integration of business law, the role of investment and regulatory policies, dispute resolution, tax incentives and labour regulation.

Clear, accessible and jargon-free, BBC French Grammar is the ideal complement to any French language course.

With its emphasis on clear and concise explanation, it provides a handy and authoritative reference guide for learners at home or in the classroom. Well respected and recommended by language tutors, the BBC Grammar range is suitable for adult learners from beginner level to GCSE and beyond.

Private Law in a Changing World honours the work of Professor Danie Visser and celebrates his return to research after almost a decade as Deputy Vice-Chancellor of the University of Cape Town. It considers the ways in which the law of obligations has evolved in response to external forces in both the recent and remote past – or, to switch perspectives, the high degree of internal coherence and continuity which it has maintained over time despite the operation of such forces.

Leading scholars of legal history and private law from six jurisdictions consider topics drawn from across the law of contract, delict/tort and unjust/unjustified enrichment.

Their insights shed light on contemporary debates around the world regarding the value of doctrinal scholarship, and on the debates regarding the decolonisation of private law currently unfolding in South Africa.

The advent of globalisation has increased complexity for organisations, extending supply chains across large geographical areas, making them longer and more difficult to manage than ever before. Megatrends such as global economic shifts, increased consumer awareness, the rise in information technology, global pandemic outbreaks and climate change highlight a range of new challenges facing business. Strategic logistics management takes a systematic approach to managing the entire flow of materials, information, services and finance from raw material suppliers through manufacturing and warehousing, to the end user.

Logistics management covers the operational and strategic aspects of all the components of business logistics from a supply chain management perspective. It focuses on the integration of all business processes that add value to the customer. Terminology is clearly explained, and the main points are illustrated with practical examples.