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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices

Aging and Work (Hardcover): Masaharu Kumashiro Aging and Work (Hardcover)
Masaharu Kumashiro
R5,363 Discovery Miles 53 630 Ships in 12 - 17 working days


Improvements in health care and quality of life in recent years have led to a marked aging of the world's population, especially in well-developed regions. In the near future, this problem will spread to developing countries. The growing need to promote the health and function of aging workers not only presents new challenges, but also provides exciting new opportunities.
The chapters in this book examine methods for diagnosing and evaluating work ability/employability in response to the changing capacity of employment. They set out the issues addressed by occupational health professionals to improve the work ability of elderly employees, and discuss measures to promote their employment. The book derives from a Conference on Aging and Work, held in Japan in September 2001. It will be of particular interest to professionals and students in the fields of occupational health, ergonomics, mechanical engineering, work physiology and industrial psychology.

eBook available with sample pages: 0203218558

Flexible Working Practices and Approaches - Psychological and Social Implications (Hardcover, 1st ed. 2021): Christian Korunka Flexible Working Practices and Approaches - Psychological and Social Implications (Hardcover, 1st ed. 2021)
Christian Korunka
R4,522 Discovery Miles 45 220 Ships in 10 - 15 working days

Modern workplaces are following a strong trend of increasing flexible working practices and approaches, offering more flexibility in working times, working places, work organization, and work relations as the result of new information and communication technologies. This book brings together a group of internationally recognized experts in the field of flexible work to examine the psychological and social implications of these practices, describing the current state of research and empirically-based practices in this field. It focuses on organizational, job, and individual factors related to the quality of working life, and identifies potential risk groups where the benefits of flexible work are suppressed or not realized. Ideal for organizations implementing or considering implementing flexible work, for professionals and researchers in work and organizational psychology, and for HR professionals, this volume is an invaluable overview of rapidly changing work norms and their impact on working life.

Humans at Work - The Art and Practice of Creating the Hybrid Workplace (Paperback): Anna Tavis, Stela Lupushor Humans at Work - The Art and Practice of Creating the Hybrid Workplace (Paperback)
Anna Tavis, Stela Lupushor
R924 Discovery Miles 9 240 Ships in 12 - 17 working days

Is your organization strategically prepared for the digital and distributed workplace? Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work. In Humans at Work, employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies. Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

eBusiness and Workplace Redesign (Paperback, New): Paul Jackson, Reima Suomi eBusiness and Workplace Redesign (Paperback, New)
Paul Jackson, Reima Suomi
R1,859 Discovery Miles 18 590 Ships in 12 - 17 working days


As the growth in teleworking, 'virtual teams', and 'virtual enterprises' has shown, the economic landscape is increasingly characterized by an ability to work across spatial and organizational boundaries. Only with this re-design of working methods and business processes can the promise of the digital age be delivered.

This book draws upon an international, multi-disciplinary team of editors and contributors and presents the most recent academic research on the subject.


Related link: http://www.routledge.com/titles/ebwr

Experiencing the New World of Work (Hardcover): Jeremy Aroles, Francois-Xavier de Vaujany, Karen Dale Experiencing the New World of Work (Hardcover)
Jeremy Aroles, Francois-Xavier de Vaujany, Karen Dale
R2,079 Discovery Miles 20 790 Ships in 12 - 17 working days

Exploring the different facets of the new world of work (including the hacker and maker movements, platform work, and digital nomadism), this edited volume sets out to investigate and theorise how these new work practices are experienced by various actors. It explores such changes at both the micro and macro levels and sets out to link them back to wider social, managerial and political issues. In doing so, it aims to reflect on the similarities and differences between new and 'old' work practices and problematize discourses surrounding the future of work. This volume is characterized by the diversity of methods mobilized, the plurality of concepts, lenses and theories deployed as well as the richness of the empirical accounts used by the authors. It will appeal to a broad readership of management and organizational scholars as well as sociologists interested in current changes to the world of work.

Employee Assistance Programmes - Theory And Practical Applications (Paperback): Nico Martins, Ophillia Ledimo Employee Assistance Programmes - Theory And Practical Applications (Paperback)
Nico Martins, Ophillia Ledimo
R620 Discovery Miles 6 200 Ships in 10 - 15 working days

While Employee Assistance Programmess (EAPs) have grown tremendously in organisations across the world, many EAP practitioners are not prepared for the changing challenges of the role.

With employees experiencing more stress than ever before, they increasingly need assistance in the following areas:

  • Mental health,
  • Financial wellbeing,
  • Debt relief,
  • Work life balance,
  • Substance abuse,
  • Alcoholism,
  • Emotional well-being,
  • Preparing for retirement,
  • Bereavement,
  • Grief counseling,
  • And more.

To rise to the challenges of the changing needs of the employee, EAP practitioners need to grow their skills in essential areas such: Counseling, coaching, therapy, trauma briefings, crises management and life skills development. This is the first South African book to focus specifically on the development of EAP practitioners. It provides practical guidelines to develop and implement EAP programmes, including how to conduct a needs analyses, data collection and analyses, and impact assessments. It also offers EAP practitioners an ethical framework against which to practice their profession.

Prof Nico Martins is presently with the Department of Industrial Psychology at the University of South Africa (Unisa, since 1995) and specialises in the field of organisational psychology. His fields of expertise are organisational development and change. Prof Ophillia Ledimo is full professor and chair with the Department of IOP at the University of South Africa (UNISA). She holds a Doctorate in Industrial and Organisational Psychology.

Your First 100 Days - Make Maximum Impact in Your New Leadership Role (Paperback, 2nd Edition): Niamh O'Keeffe Your First 100 Days - Make Maximum Impact in Your New Leadership Role (Paperback, 2nd Edition)
Niamh O'Keeffe 1
R465 R339 Discovery Miles 3 390 Save R126 (27%) Ships in 9 - 15 working days

Your First 100 Days will help you set goals and overcome both the practical and emotional challenges you may experience in your first 100 days in a new role, or promotion through a combination of structured planning, commercial insight and leadership coaching. Benefits:

-Create your action plan for the first 100 days of your new job
-Realistic guidance provided for leaders to engage teams and make the first 100 days count
-Useful advice in bite-sized portions
What is new?
-Address more scenarios/types of first 100 days platforms eg. internal promotions, returnships, expat/in-pat rotations.
-More emphasis on importance of business metrics
-Examples for today's world

Teleworking for Library and Information Professionals (Paperback): Monica Blake Teleworking for Library and Information Professionals (Paperback)
Monica Blake
R853 Discovery Miles 8 530 Ships in 12 - 17 working days

Considers teleworking among LIS staff, as well as teleworkers as users of LIS services.Information and ideas about the types of information work that are suitable for teleworking. Management issues, case studies, Further reading and list of Internet resources.

Authentic Leadership Effectiveness For Individuals And Teams - A Coaching Approach (Paperback): Dr. Tineke Wulffers Authentic Leadership Effectiveness For Individuals And Teams - A Coaching Approach (Paperback)
Dr. Tineke Wulffers 1
R713 Discovery Miles 7 130 Ships in 10 - 15 working days

True leadership has always been more difficult to maintain in challenging times, but the unique stressors facing organisations throughout the world today call for renewed attention to what constitutes truly positive leadership.

This book is divided up as follows:

  • Part I – Definition and impact of authentic leadership – considers the need for authentic leadership, gives an overview of what is generally understood by Authentic Leadership. It also focuses on the impact of leadership authenticity on inter-relational trust, on individual and team authentic leadership effectiveness.
  • Part II – Development of authentic leadership – forms the crux of this book. As the development of authentic leadership requires different considerations to what is mostly espoused in the field of leadership development, considerations and criteria for AL development and AL programmes are discussed.
  • Part III – Well-known examples of leaders through the lens of AL – even though AL programmes have not really been available before, such leadership can be developed by means of introspection and commitment to further development during a lifetime of life experiences and work episodes.
Age Diversity in the Workplace - An Organizational Perspective (Hardcover): Miguel R. Olivas-Lujan, Tanya Bondarouk Age Diversity in the Workplace - An Organizational Perspective (Hardcover)
Miguel R. Olivas-Lujan, Tanya Bondarouk; Edited by Silvia Profili, Alessia Sammarra, Laura Innocenti
R3,113 Discovery Miles 31 130 Ships in 12 - 17 working days

Organisations, as well as individuals and societies, continue to struggle with the complexity associated with unprecedented demographic changes. Workforce ageing and increasing age diversity are not transient phenomena, and their implications are compounded by the combination of several global trends like workers' increased mobility and migration, as well as increasing gender and ethnic differences. This demographic pressure compels organisations to question conventional ways of management thinking, doing and being in order to capitalize on the benefits of an age-diverse workforce. This volume bridges theoretical and empirical approaches in order to illuminate the challenges of valuing employees at any point in their professional lives, from youth to retirement. Embracing perspectives that span from the individual to the organisational levels of analysis, the book explores the two distinct but intertwined phenomena of workforce ageing and increasing workforce age diversity. The volume is divided into two parts. Contributions in the first section raise questions about the meanings of age and age diversity, as well as how and when age matters in organisations. The second part of the book examines the role and contribution of HR practices in forging an age-inclusive workplace.

Millennial Feminism at Work - Bridging Theory and Practice (Paperback): Jane Juffer Millennial Feminism at Work - Bridging Theory and Practice (Paperback)
Jane Juffer
R639 Discovery Miles 6 390 Ships in 12 - 17 working days

In Millennial Feminism at Work, volume editor Jane Juffer brings together recently graduated students from across the US to reflect on the relevance of their feminist studies programs in their chosen career paths. The result is a dynamic collection of voices, shaking up preconceived ideas and showing the positive influence of gender and sexuality studies on individuals at work. Encompassing five areas-corporate, education, nonprofit, medical, and media careers-these engaging essays use personal experiences to analyze the pressure on young adults to define themselves through creative work, even when that job may not sustain them financially. Obstacles to feminist work conditions notwithstanding, they urge readers to never downplay their feminist credentials and prove that gender and sexuality studies degrees can serve graduates well in the current marketplace and prepare them for life outside of their alma mater. Emphasizing the importance of individual stories situated within political and economic structures, Millennial Feminism at Work provides spirited collective advice and a unique window into the lives and careers of young feminists sharing the lessons they have learned. Contributors: Rose Al Abosy, Rachel Cromidas, Lauren Danzig, Sadaf Ferdowsi, Reina Gattuso, Jael Goldfine, Sassafras Lowrey, Alissa Medina, Samuel Naimi, Stephanie Newman, Justine Parkin, Lily Pierce, Kate Poor, Laura Ramos-Jaimes, Savannah Taylor, Addie Tsai, Hayley Zablotsky

New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Hardcover, 1st ed. 2021): Marc... New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Hardcover, 1st ed. 2021)
Marc Helmold
R2,714 Discovery Miles 27 140 Ships in 10 - 15 working days

The increasing globalization, the battle for talents, and global trends are changing the work patterns in organisations around the globe. Enterprises are working across country and cultural borders alongside complex supply and demand networks. Global incidents such as the financial crisis in 2008 and the recent COVID-19 pandemic have forced global organizations to find innovative ways to continue to connect globally and maintain a competitive advantage. Therefore, innovative enterprises have established global and virtual organisations including members of the value chain on supply and demand side. This book outlines these new work and leadership styles, and agile organisations, which are necessary to work virtually and globally. It provides case studies and experiences from different global organizations in different industries and sectors with a focus on value-adding processes and services.

Executive Burnout - Eastern and Western Concepts, Models and Approaches for Mitigation (Hardcover): Radha R. Sharma, Cary L.... Executive Burnout - Eastern and Western Concepts, Models and Approaches for Mitigation (Hardcover)
Radha R. Sharma, Cary L. Cooper
R2,371 Discovery Miles 23 710 Ships in 12 - 17 working days

Never before has the world witnessed the phenomenon of severe stress and burnout on such a large scale as in recent years. Globalization, technological advances and economic meltdown have brought about a plethora of unprecedented challenges for industry and organizations across the globe. Consequently, executives have been under growing stress due to economic uncertainties, mergers and acquisitions, role erosion and restructuring, resulting in increased workloads, longer hours and demands for greater productivity and efficiency. This changing environment has created job insecurity, anxiety, dissatisfaction and emotional exhaustion causing a rapid increase in executive burnout. This book provides the most comprehensive analysis of the construct of burnout, including its magnitude, a global research review, a typology of models, comparisons between professions and consequences of burnout for individuals and organizations. In addition, it provides the views of mental health professionals, empirically derived causes, symptoms and coping techniques, while throwing light on preventative measures and comparing Eastern and Western approaches to mitigate the effects of burnout.

New Ways of Working Practices - Antecedents and Outcomes (Hardcover): Jan de Leede New Ways of Working Practices - Antecedents and Outcomes (Hardcover)
Jan de Leede
R3,290 Discovery Miles 32 900 Ships in 12 - 17 working days

New technologies, new office concepts and new working environments are all big concepts, and we are just at the start of understanding the impact of these global trends on shaping our behaviors at work. This book describes and analyses the trends known as 'New Ways of Working' primarily addressing the behavioral side of NWW practices as many researchers and practitioners claim the success of NWW is not in IT, nor in facilities, but in behavior. We have to learn and to adapt to the new possibilities of collaboration at a distance. Our managers have to learn and to show new leadership behaviors in order to get the most out of it. And we have to learn how to build organizations that can easily absorb these new practices. Therefore, we present some new data on the use of NWW practices in the Dutch case as one of the leading countries in these global trends, concentrating on 4 HR-related themes: (1) trust, social cohesion and diversity, (2) leadership, (3) teamwork and (4) innovative work behavior. We show that NWW-practices entail much more than just home-based work or telework for a few people. It is changing everyone's work anytime, anyplace, anyhow.

Think Talk Create - Building Workplaces Fit For Humans (Hardcover): David Brendel, Ryan Stelzer Think Talk Create - Building Workplaces Fit For Humans (Hardcover)
David Brendel, Ryan Stelzer
R605 Discovery Miles 6 050 Ships in 12 - 17 working days

In a time of unusual stress, with a pandemic raging and economic insecurity and dislocation increasing, we need to rediscover the values that make us human, that give us a sense of meaning in order to increase our potential for productivity and success. What stands in the way, however, is a professional culture where human connectedness is a lost art: the frenzied numbers-obsessed, bottom-line thinking, the "scratch and claw" workplace, and organizations where the boss can literally be an algorithm. Through moving stories and a modern spin on the ancient framework of Socratic dialogue, David Brendel and Ryan Stelzer show how to move forward and build workplaces fit for humans through what uniquely defines us as human beings: our ability to think, talk, and create. By thinking carefully about a challenge, engaging peers in dialogue via open-ended questioning, and building a strategy collaboratively. Think Talk Create enables us to cultivate trust and define collective values, seemingly "soft" attributes that nonetheless markedly increase innovation and, ultimately, financial performance. Think: Step back, slow down, avoid impulsive, short-sighted decision making. Talk: Ask non-judgmental, open ended questions, with your mind as a blank slate, pursuing the problem like an empirical scientist or a judge presiding in court. Create: Bring something new and meaningful into play, a novel solution to a pesky problem that can move the world in surprising, positive directions.

The Non-Obvious Guide to Working Remotely (Being Productive Without Getting Distracted, Lonely or Bored) (Hardcover): Rohit... The Non-Obvious Guide to Working Remotely (Being Productive Without Getting Distracted, Lonely or Bored) (Hardcover)
Rohit Bhargava
R697 Discovery Miles 6 970 Ships in 12 - 17 working days

An all new updated 2021 edition of the popular original guide to working from home and adjusting to virtual work featuring the best tips and advice from more than 50 top experts. Most books on remote work repeat the same tired advice about being productive while wearing sweatpants. The advice in this book is different. Award winning author Rohit Bhargava reveals the secrets of remote work by curating advice from the experts. In this book, you'll learn: Why trying to recreate a "home studio" for presentations is overrated. How you can build powerful relationships with people you've never met. The seven rules of virtual meetings that everyone should know. How to look and sound amazing on video, without spending a fortune. Most guides to virtual work pretend like it is better than being face-to-face. It usually isn't. But in today's business world, there are many reasons you need to work remotely or do virtual meetings, from taking parental leave to navigating a global health pandemic. In this short guide featuring a compilation of the best advice and insights from more than 50 experts from dozens of industries, you will learn the keys to being effective from afar. Whether you need to deliver a presentation to a virtual audience or collaborate with a global team, this handy guide will help you be more productive when you can't be there in person. This is not a book that will convince you that you need to work remotely every day or that you should go to a Caribbean island and become a digital nomad. It's a guide for anyone forced to work remotely, stuck on too many Zoom calls, and looking for quick actionable advice on how to shift the way they work to get more done every day.

Flexible Work - Designing our Healthier Future Lives (Paperback): Sarah H. Norgate, Cary L. Cooper Flexible Work - Designing our Healthier Future Lives (Paperback)
Sarah H. Norgate, Cary L. Cooper
R1,073 Discovery Miles 10 730 Ships in 12 - 17 working days

Flexible Work: Designing Our Healthier Future Lives examines flexible working through the lens of social science, in particular using psychological perspective to address not only what forms of flexible working there are and how they are evolving but also their prospect in the future of work. Bringing together views from thought-leaders and underpinned by research evidence, this book addresses two of the most fundamental business challenges for large and medium organisations - mental health and productivity - calling for the bridging of science and policy to design flexible working for our future healthier lives. Growing from these foundations, this book explains the latest landscape in flexible working, looking at employee psychological health and productivity, including showing up for work sick. Perspectives are provided from around the world on leadership, line management, 'over attachment' with technology, commuting, skill-based inequality and control over working time. Readers are offered insights into the relevance of flexible working for a diverse workforce - invisible disabilities, disabilities, older workers and blended families. Throughout, the book offers suggestions for shaping future policy, practice and research. Each chapter concludes with recommendations, making this essential reading for students, academics, human resource practitioners, policy-influencers, policymakers and professionals interested in flexible work.

The Momentous, Uneventful Day - a requiem for the office (Paperback): Gideon Haigh The Momentous, Uneventful Day - a requiem for the office (Paperback)
Gideon Haigh
R323 Discovery Miles 3 230 Ships in 12 - 17 working days

Has COVID-19 ushered in the end of the office? Or is it the office's final triumph? For decades, futurologists have prophesied a boundaryless working world, freed from the cramped confines of the office. During the COVID-19 crisis, employees around the globe got a taste of it. Confined by lockdown to their homes, they met, mingled, collaborated, and created electronically. At length, they returned to something approaching normality. Or had they glimpsed the normal to come? In The Momentous, Uneventful Day, Gideon Haigh reflects on our ambivalent relationship to office work and office life, how we ended up with the offices we have, how they have reflected our best and worst instincts, and how these might be affected by a world in a time of contagion. Like the factory in the nineteenth century, the office was the characteristic building form of the twentieth, reshaping our cities, redirecting our lives. We all have a stake in how it will change in the twenty-first. Enlivened by copious citations from literature, film, memoir, and corporate history, and interspersed with relevant images, The Momentous, Uneventful Day is the ideal companion for a lively current debate about the role offices will play in the future.

A Guide to Active Working in the Modern Office - Homo Sedens in the 21st Century (Paperback): Robert Bridger A Guide to Active Working in the Modern Office - Homo Sedens in the 21st Century (Paperback)
Robert Bridger
R1,577 Discovery Miles 15 770 Ships in 12 - 17 working days

This is a short guide on sit-stand working in the office. It reviews the research on sitting and standing at work from the 1950s to present and provides guidance for specialists, therapists, practitioners, and managers. The book is illustrated with many photos and figures, provides guidance for active working at the end of every chapter, and is understandable to the layman as well as the specialist. With the increased emphasis on healthy lifestyles, coupled with the obesity and overweight epidemic, many are claiming that we should spend more time standing at work. Some have even claimed that sitting is the new smoking. Readers of the book will learn and understand what is behind these claims, what stacks-up, what doesn't, and be able to make informed decisions about whether to invest in new facilities, and what to invest. This book is of value to human factors specialists, physical therapists, chiropractors and occupational health practitioners, architects, and facilities managers. Features Explains the origins of sedentary office work Summarizes the health risks of sitting and standing and how to avoid them Reviews new research on active working and practical ways of developing active working habits in the office Discusses the obesogenic workplace, and how to avoid it Includes over 60 key points to help you decide how to be more active at work

The Cambridge Handbook of the Global Work-Family Interface (Hardcover): Kristen M Shockley, Winny Shen, Ryan C. Johnson The Cambridge Handbook of the Global Work-Family Interface (Hardcover)
Kristen M Shockley, Winny Shen, Ryan C. Johnson
R5,753 Discovery Miles 57 530 Ships in 12 - 17 working days

The Cambridge Handbook of the Global Work-Family Interface is a response to growing interest in understanding how people manage their work and family lives across the globe. Given global and regional differences in cultural values, economies, and policies and practices, research on work-family management is not always easily transportable to different contexts. Researchers have begun to acknowledge this, conducting research in various national settings, but the literature lacks a comprehensive source that aims to synthesize the state of knowledge, theoretical progression, and identification of the most compelling future research ideas within field. The Cambridge Handbook of the Global Work-Family Interface aims to fill this gap by providing a single source where readers can find not only information about the general state of global work-family research, but also comprehensive reviews of region-specific research. It will be of value to researchers, graduate students, and practitioners of applied and organizational psychology, management, and family studies.

Intentional Integrity - How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us... Intentional Integrity - How Smart Companies Can Lead an Ethical Revolution - and Why That's Good for All of Us (Hardcover)
Robert Chesnut 1
R601 R492 Discovery Miles 4 920 Save R109 (18%) Ships in 9 - 15 working days

'Smart, practical advice for anyone looking to do good and do well.' - Reid Hoffman, co-founder of Linkedin and author of Blitzscaling Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Defining integrity is difficult. Once understood as 'telling the truth and keeping your word,' it was about following not just the letter but the spirit of the law. However, at a time when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behaviour. Meanwhile, trust in most traditional institutions is at an all-time low and there's a dark cloud hovering over technology. And this is precisely where companies come in; as peoples' faith in establishments deteriorates, they're turning to their employer for stability. In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. We will always need governments to manage defence, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress - if they act with integrity.

Remote Work Revolution - Succeeding from Anywhere (Hardcover): Tsedal Neeley Remote Work Revolution - Succeeding from Anywhere (Hardcover)
Tsedal Neeley
R585 Discovery Miles 5 850 Ships in 12 - 17 working days

LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR "I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment." -Eric S. Yuan, founder and CEO of Zoom Harvard Business School professor and leading expert in virtual and global work Tsedal Neeley reveals how to thrive in remote and hybrid organizations. Succeeding in a hybrid work environment comes with unique challenges. Managers must lead virtually more and more, keep teams motivated and productive, employ the most effective digital tools, and build trust. Employees need to feel connected, foster creativity, and continue to learn and feel supported. Remote Work Revolution answers the eight questions Tsedal Neeley gets asked the most about overcoming hybrid and remote work challenges, such as: How can I trust colleagues I barely see? How should I use digital tools in remote work? What do I need to know about leading virtually? Can my team really be productive remotely? Providing evidence-based answers to these and other pressing issues, key takeaways, and an interactive action guide, this book will help leaders and team members quickly develop an actionable plan and deliver results previously out of reach. This book is essential reading for navigating the enduring challenges teams and managers face in remote and hybrid work.

Organizational Identity and Memory - A Multidisciplinary Approach (Hardcover): Andrea Casey Organizational Identity and Memory - A Multidisciplinary Approach (Hardcover)
Andrea Casey
R4,134 Discovery Miles 41 340 Ships in 12 - 17 working days

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

Contact centre operations: Fet level 3: Textbook (Paperback): R. Pressler, T. Hanna Contact centre operations: Fet level 3: Textbook (Paperback)
R. Pressler, T. Hanna
R454 R400 Discovery Miles 4 000 Save R54 (12%) Ships in 5 - 10 working days
Snakes in Suits, Revised Edition - Understanding and Surviving the Psychopaths in Your Office (Hardcover, Revised ed.): Paul... Snakes in Suits, Revised Edition - Understanding and Surviving the Psychopaths in Your Office (Hardcover, Revised ed.)
Paul Babiak, Robert D. Hare
R860 R480 Discovery Miles 4 800 Save R380 (44%) Ships in 12 - 17 working days

Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization. Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak and Dr. Robert D. Hare return with a revised and updated edition of their essential guide. All of us at some point have-or will-come into contact with psychopathic individuals. The danger they present may not be readily apparent because of their ability to charm, deceive, and manipulate. Although not necessarily criminal, their self-serving nature frequently is destructive to the organizations that employ them. So how can we protect ourselves and our organizations in a business climate that offers the perfect conditions for psychopaths to thrive? In Snakes in Suits, Hare, an expert on the scientific study of psychopathy, and Babiak, an industrial and organizational psychologist and a leading authority on the corporate psychopath, examine the role of psychopaths in modern corporations and provide the tools employers can use to avoid and deal with them. Together, they have developed the B-Scan 360, a research tool designed specifically for business professionals. Dr. Babiak and Dr. Hare reveal the secret lives of psychopaths, explain the ways in which they manipulate and deceive, and help you to see through their games. The rapid pace of today's corporate environment provides the perfect breeding ground for these "snakes in suits" and this newly revised and updated classic gives you the insight, information, and power to protect yourself and your company before it's too late.

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