Once hidden behind the veils of entrepreneurship, it is now clear
that platforms are reshaping the world of work, and Amazon has been
a forerunner in setting the trend. This book examines two key and
contrasting Amazon platforms that differ in how they organize
workers: its e-commerce platform and digital labor platform
(Mechanical Turk). With access to the people who are working at the
heart of these platforms, it explores how different working
conditions alienate workers, and how, despite these conditions,
workers organize within their political-economic contexts to
express their agency in traditional and alternative ways. Written
for social scientists studying and researching the platform
economy, this is a timely and important analysis of work and
workers on the (digital) shop floor.
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