|
Books > Business & Economics > Business & management > Sales & marketing > Customer services
|
Buy Now
The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition)
Loot Price: R1,469
Discovery Miles 14 690
|
|
|
The Call Center Handbook - The Complete Guide to Starting, Running and Improving Your Call Center (Paperback, 4th edition)
Series: CMP Telecom & Networks
Expected to ship within 12 - 19 working days
|
Need to know how to buy a phone switch for your call center? How to
measure the productivity of agents? How to choose from two cities
that both want your center? No problem. "The Call Center Handbook"
is a complete guide to starting, running, and im Establish and
operate an efficient call center with this authoritative guide that
covers everything from choosing the best site and buying the right
equipment to managing agents, monitoring productivity, and
enhancing customer relationships.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
