Administrative Management (Paperback, 2nd Revised edition)

This up-to-date information source will provide both prospective and current information managers and office professionals with the necessary knowledge and insight into information management. It will equip them to manage the information needs of the organisation so that timely, relevant and accurate information is available to managers at all levels enabling them to make meaningful decisions.

The topics were identified by researching the roles and responsibilities of managers and administrative practitioners within different organisations in South Africa.

These include:

• The role of administrative management within an organisation;
• Information systems, office systems and the management of information;
• Written and electronic communication;
• Meetings and meeting procedures;
• Office layout, environment, equipment and furniture;
• The virtual workplace;
• Office procedures, workflow and productivity;
• Planning, organising, leading, control and problem solving;
• Sustainability of the organisation;
• Managing cultural diversity and
• Business Ethics.

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