Professor Eisenberg brings to this book four decades of studying,
teaching, and writing about various aspects of interpersonal
communication. One reviewer's description was, "Eisenberg is not
dull " Readers of his other books regard his writing style as
conversational and not beleaguered by technical jargon.
Aside from addressing the conventional issues that currently bog
down healthcare communication, he exploits some less typical issues
such as pseudoaffective communication, somatotyping, appellations,
clinical musicology, genderlect, and territoriality. Healthcare
providers reading this book should come away with an expanded and
more inclusive perspective on how practitioners can enrich their
interpersonal skills.
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