In today's world we rely on formal organizations for almost
everything that we do. These organizations in turn shape our
expectations of how people should behave. Whether our interaction
with an organization is positive or negative will depend on the
structure, character, and control of the organization.
The text introduces and explains the central theories, concepts,
and models of the field of organizational behaviour; at the same
time, it advances the key ideas of competing paradigms, integrating
many of their main issues. In this way "Organizational Behaviour in
a Global Context "offers a unique view into twenty-first century
organizations.
Featured studies and cases of several major organizations
including British Airways, Scandinavian Airlines System, Ontario
Hospitals, Pfizer, the Catholic Church, Mountain Equipment
Co-operative, Workbrain, Wal-Mart (and many others) allow the
reader to understand the context in which to consider specific
themes. These themes are also explored in separate
chapters--including chapters on gender at work and race/ethnicity
in the workplace. Finally, the authors use current research to
examine aspects of organizational behaviour from a gender, class,
or race/ethnicity approach.
An instructor's manual, available on CD-ROM, includes
chapter-by-chapter PowerPoint presentations, a 500-question test
bank, additional discussion questions, and previously unpublished
case studies drawn from the Dark Side Competition (on Rwanda,
Coca-Cola in India, Bhopal, and Nestle).
General
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