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Stakeholder Engagement - The Game Changer for Program Management (Paperback)
Loot Price: R1,467
Discovery Miles 14 670
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Stakeholder Engagement - The Game Changer for Program Management (Paperback)
Series: Best Practices in Portfolio, Program, and Project Management
Expected to ship within 12 - 17 working days
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Strong stakeholder engagement is perhaps the most critical factor
for achieving successful program execution in our fast-paced world.
Many program managers get stuck in the "science" of program
management, spending vast amounts of effort on tasks, charts, and
metrics. Program managers who emphasize activities around
relationship building and stakeholder engagement usually have the
best chance for program success. This book focuses on how to engage
your stakeholders in the right way, and keep them engaged
throughout the course of your program. The first section of the
book covers stakeholder engagement in the program definition phase,
including how to identify key stakeholders, gain their trust, and
build relationships through effective communication. The second
section moves to the project execution phase. It explains how to
drive stakeholder engagement through the use of performance
metrics, effective meeting management, and informal program
governance. In the last section, the author explains how to keep
stakeholders engaged through the program closure phase. This
section covers the operational readiness review, including
transition plans, new process documentation and training, new
technology rollout, and cultural readiness assessment. It also
provides best practices and tips for holding the post-launch review
and lessons learned session. The book concludes with a case study
of a fictitious company, followed by discussion questions that
allow you to apply the knowledge you have gained in this book.
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