There is no shortage of issues to be addressed in healthcare, and
no shortage of good ideas. What is often lacking is an approach to
influencing change that has genuine integrity and trust built in
from the start. And integrity is not just a word or a vaguely held
value. It has to be demonstrated practically through the way
managers and clinicians engage with their colleagues. From the
Preface This highly practical book provides clinicians and managers
with the knowledge and tools that will enable them to successfully
influence their staff and colleagues. Built on the conviction that
the way to influence others is through respect and understanding -
not threat or manipulation - it promotes an optimistic, confident
approach to leadership where trust and respect is fostered.
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