This book is aimed at everyone who wants to improve the quality of
the medical care they provide: nurses, doctors, managers,
healthcare assistants, students, laboratory clinicians and so on.
The book demonstrates how to examine the quality of the care you
provide using simple steps: decide what you should be doing in any
circumstance, examine whether or not you are doing it and then look
for ways of improving your care until you are doing it correctly.
The book contains six lessons, each designed to take around one
hour, with exercises to complete. The lessons can be used by
individuals or in a group setting. The book will be of interest to
anyone working in healthcare practice who is keen to find a better
way of working.
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