Air Rage - The Underestimated Safety Risk (Hardcover, New Ed)

This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.

General

Imprint:	Ashgate Publishing Limited
Country of origin:	United Kingdom
Release date:	May 2001
First published:	2001
Authors:	Angela Dahlberg
Dimensions:	234 x 156mm (L x W)
Format:	Hardcover
Pages:	328
Edition:	New Ed
ISBN-13:	978-0-7546-1325-1
Categories:	Books > Social sciences > Sociology, social studies > Social issues > Violence in society > General Books > Business & Economics > Industry & industrial studies > Transport industries > Aerospace & air transport industries > General
LSN:	0-7546-1325-9
Barcode:	9780754613251

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