Due to the purchase of many companies in recent years and a still
growing Automotive Aftermarket business sector, it was moreover
indicated that a reorganization of the Process Map is unavoidable.
Anna-Lena Jager develops a reference model for all purchasing
processes in the Automotive Aftermarket business sector. The
analysis of the existing processes is carried out on the basis of
manuals, central directives and other relevant process documents.
By contrast, the new processes are compiled and developed with the
support of process experts and affect employees using individual
interviews and group discussions.
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