Governments are increasingly turning to the Internet to provide
public services. The move towards e-governance not only impacts the
efficiency and effectiveness of public service, but also has the
potential to transform the nature of government interactions with
citizens. E-Governance and Civic Engagement: Factors and
Determinants of E-Democracy examines how e-government facilitates
online public reporting, two-way communication and debate, online
citizen participation in decision-making, and citizen satisfaction
with e-governance. The book explores the impacts from governments
that have engaged their citizens online, discusses issues and
challenges in adopting and implementing online civic engagement
initiatives globally, and helps guide practitioners in their
transition to e-governance.
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