This book presents a citizen-centric perspective of the dual
components of e-government and e-governance. E-government refers to
the practice of online public reporting by government to citizens,
and to service delivery via the Internet. E-governance represents
the initiatives for citizens to participate and provide their
opinion on government websites. This volume in the Public Solutions
Handbook Series focuses on various e-government initiatives from
the United States and abroad, and will help guide public service
practitioners in their transformation to e-government. The book
provides important recommendations and suggestions oriented towards
practitioners, and makes a significant contribution to e-government
by showcasing successful models and highlighting the lessons
learned in the implementation processes. Chapter coverage includes:
* Online fiscal transparency * Performance reporting * Improving
citizen participation * Privacy issues in e-governance * Internet
voting * E-government at the local level
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