Books > Business & Economics > Business & management > Business competition
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Tourism, Technology and Competitive Strategies (Paperback, New edition)
Loot Price: R1,115
Discovery Miles 11 150
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Tourism, Technology and Competitive Strategies (Paperback, New edition)
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Tourism, the worlds fastest growing industry, is now entering a
more mature phase. During the 1970s and 1980s mass tourism, with
its rigid, standardized packages, developed rapidly and provided
many consumers with their first experiences of international
travel. Today, a complex and multi-faceted industry, tourism faces
growing pressures - consumer demand for more individually tailored
holidays, an increasingly competitive operational environment,
opportunities provided by new technology and growing environmental
concerns.
This book analyses the major challenges facing tourism today. The
author highlights the central role of information technology in
creating mass tourism by the mid-1970s, and how this technology and
innovation is creating a new best practice of flexibility, market
segmentation and diagonal integration within tourism. The book
demonstrates how companies in the industry can enhance their
competitiveness in the market place. Aimed at both academics and
industry practitioners, this original and challenging work will
attract a wide readership.
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