The Business Builder’s Toolkit is not just about the knowledge of business fundamentals but a step-by-step guide of how to implement them. This is the business guru in your pocket; the mentor you wish you had and the handbook that you will refer to again and again.

Including topics like:

• Busting business jargon and exposing business lies
• How to increase sales
• HR basics for when you can’t afford HR yet
• Customer retention tactics and community building
• Mental health management strategies
• Efficient and effective marketing tactics

You’ll never think of flying in South Africa in the same way again.

This is an insider’s tale of the South African airline industry over the past thirty years, as told by Glenn Orsmond, and particularly the story of the dramatic collapse of Comair in 2022.

Orsmond, who was twice the CEO of Comair and the founder CEO of 1time, takes the reader on a wild ride through the ultracompetitive sector of low-cost airlines that boomed in this country after South African Airways’ stranglehold on the skies was loosened in the 1990s. Comair – which operated both Kulula and British Airways – and 1time were at the forefront of this new wave of airlines that saw domestic flying and tourism take off.

But after some incredible highs and lows, Comair crashed under Orsmond’s watch despite the company’s 75-year unblemished profit history. The pandemic’s impact, the grounding of aeroplanes after a questionable regulator investigation and poor management decisions all contributed to its downfall.

You can expect tales of industry legends and innovation but also of competitors trying to gut each other, battles between pilots and accountants, unions and bosses at loggerheads, and warfare between shareholders and directors in boardrooms.

The time for "different" is now. Tap into the insights of our leading business minds and thought leaders and equip your business for a successful new way of doing business.

The world of business is tough, especially today. We know that now is the time for exponential acceleration, adaptability, agility and adjusting; a time for resilience, perseverance and courage; where the frames of reference that so many of us have held onto for so long are simply no longer relevant. But you may be stuck. You may be frozen and fearful, and feeling panicked. You may be worried, and feel weary. Your vision may be blurred, and you may feel unsure of yourself, yet you have a business to run, and staff to look after. If you are feeling some, or perhaps all of these things, take a deep breath – help is at hand. With over forty chapters of wisdom, insights, experience, suggestions and advice from some of South Africa’s leading business minds and thought leaders, you will find pure gems of information, ideas and solutions on each page of The Book Every Business Owner Must Read.

Adapt, respond, and define your new ways of thinking to help you succeed. Get your pen and notebook ready, start reading and make notes and lists of what you can do, today, to not only survive, but thrive as a business.

Winners find a way to win.

Who better to learn from, on how to be successful, than those who’ve reached the top of their game and stayed there. Using sport as a prism, this book is for people who want to make changes in their personal and professional lives in order to beat the opposition and take home the gold.

Competitive Edge is a book about competition, struggle and hard work, but, ultimately, it is about success and the routes you can take to get to your own promised land. Jam-packed with lessons, observations and tips taken from the very best sportspeople around the globe, on how they found ways to win in their various disciplines, discover how you can be successful too.

Business is, by its very nature, competitive and the world is a tough place right now. There is a lot to be learnt from those who’ve triumphed in the ultra-competitive realm of professional sports, and their lessons are distilled in this book; a resource for individuals and business people who are looking to reach the next level.

Competitive Edge will serve as a guide to determine where you need to improve in the different aspects of your life, or business. It will give you an insight into how the very best adapted in order to rise to another level, and it will teach you how to get ahead and have sustained success in whatever endeavour you face.

Competitive Edge is a winner’s guide to success and how anyone can achieve that gold medal, and also stay ahead of the chasing pack.

The first edition of Spatial Divisions of Labour rapidly became a classic. It had enormous influence on thinking about uneven development, the nature of economic space, and the conceptualisation of place arguing for an approach embedding all these issues in a notion of spatialised social relations. This second edition includes a new first chapter and an extensive additional concluding essay addressing key issues in the debates and controversies which followed initial publication.

This defining and original book explores the history of monopoly power and of its relation to competition, focusing on the innovative contributions of the Italian Marginalists ? Pareto, Pantaleoni, De Viti de Marco and Barone. Manuela Mosca analyses their articulate vision of competition, and the structural and strategic entry barriers considered in their works to enrich existing literature on the history of the sources of market power. The book is not limited to the reconstruction of the elaboration of pure theory, it also highlights its policy implications and how this group applied their theories as cutting-edge experiments in analysing the labour market, socialism, the Great War and gender issues, against the background of the political situation of the period. Monopoly Power and Competition is a vital resource for historians of economic thought, as it explores a relatively untouched area of microeconomics in historical perspective, and reveals the theories surrounding monopoly power and competition. Microeconomists and industrial organisation scholars would similarly benefit from the knowledge of the origins of many microeconomic tools and notions.

Countering the claims that competition contradicts and undermines ethical thought processes and actions, Christoph Lutge successfully argues that competition and ethics do not necessarily have to oppose one another. He highlights how intensified competition can in fact work in favour of ethical goals, and that many criticisms of competition stem from an out-dated understanding of how modern societies and economies function. Illustrating this view with examples from ecology, healthcare and education, the author calls for a more entrepreneurial spirit in analysing the relationship between competition and ethics. This book delivers important arguments for the ethics of innovation, using a combination of theoretical and practical evidence to support it. Researchers and scholars of economics, business, philosophy and politics will greatly benefit from the fresh interdisciplinary perspectives and thorough exploration of the complex relationship between modern competition and ethics.

This book uses differences in firm and market regulation and organization to explain differences in national economic performance. These differences affect the way in which firms process information, which is crucial to performance. Applying game theory, contract theory, and information theory, Aoki describes the rules and conventions in Japan, the USA, and the transitional economies. He shows how firms can achieveDSand in the case of Japan, maintainDScompetitive advantage in international markets.

The hospitality industry is one of the most significant drivers of economic growth and socioeconomic advances in both developed and developing countries. This industry contributes directly to gross domestic product, job creation, income level, destination expansion, and economic development. Forecasts for 2020 indicated a promising year was ahead for this industry, but the COVID-19 pandemic had a catastrophic impact. Hospitality companies are experiencing one of the biggest, unprecedented crises to date, and experts must now rethink strategies to ensure these businesses' recovery. Sustainability and Competitiveness in the Hospitality Industry focuses on complex issues from a hotel industry perspective. It surveys existing research by reflecting on the pandemic's impacts and generates scenarios for how to strengthen business structures. Covering a wide range of topics such as digital hospitality and tourism products, this reference work is ideal for managers, business professionals, entrepreneurs, practitioners, researchers, academicians, instructors, and students.

Globalization brings far more benefits to the U.S. economy than it takes away. In a timely response to Friedman's The World is Flat and other books that fuel anxiety over globalization, William Gamble shows that both Europe and emerging economic powers like China and India have serious long-terms problems linked to their cultures, political structures, occasional instability, and state ownership of companies. These and other factors will eventually put a brake on the economic growth and manufacturing output of the Old World and hot emerging economies. As Gamble proves, American institutions, while imperfect, are stable, flexible, and dynamic--good news for U.S. workers and the economy overall. This book has the power to reframe the debate over immigration, protectionism, and trade imbalances. A steady stream of books, articles, and reports are ringing the death knell for American economic supremacy. The argument goes something like this: In a rapidly integrating global economy, technology and know-how travel at the speed of light, and nations with low-cost labor forces are replacing high-cost American workers in every industry. The next century will belong to China, India, a resurgent Russia, and other emerging regions. Hogwash, says Bill Gamble! Drawing from his research and many years in the trenches advising individual and institutional investors on legal, financial, political, and corporate issues, Gamble demonstrates that the forces of globalization are nothing new. Most important, as long as American institutions limit the power of interfering politicians and bureaucrats and protect free markets, the American economic system will guarantee resilience, competitiveness, andprosperity. The fundamental protections of property and free speech, a culture that promotes and rewards entrepreneurship, banking policies that make capital easily available, relative transparency in corporate accounting, universal access to education, and other elements, despite their flaws, are still more supportive of economic growth and wealth creation than can be found anywhere else. Through in-depth examples drawn from around the world and insights honed advising a diverse clientele, Gamble dispels common myths and misconceptions about American competitiveness and its future prospects. He also identifies potential threats to the U.S. system from within and assesses the ways in the U.S. ultimately stands benefit from the forces of globalization. In addition, this book: *Provides an international perspective by comparing U.S. institutions, structures, and practices to those in such hot spots as China, India, Russia, Eastern Europe, and Southeast Asia. *Addresses issues like outsourcing, entrepreneurship, immigration, and low-cost labor head on. *Offers insights based on a combination of rigorous research and practical expertise. *Presents complex ideas in an engaging and accessible style. Designed to stir up debate, this book is sure to open minds and help readers better understand and appreciate the institutions that have made the United States an economic powerhouse for two centuries.

Privatization began in the 1970s with Carter's deregulation of some business, and increased with the Thatcher administration in the United Kingdom, the Reagan administration in the United States, and many communist and socialist countries. One area of concern in privatization is transportation--airports, water ports, roads, and mass transit. Privatization can be implemented in financing, construction, operation, and maintenance of the transportation system, the main motives being the belief that the private sector can be more efficient than the public sector, and because public funds are becoming less plentiful for a variety of reasons. The focus is on ideas and innovations for expanding the private role in transportation. Specifically covered are ideas and innovations for expanding the role of private sector in U.S. transportation projects, private financing of urban transportation, airport privatization, water port improvement, toll roads, and competitive contracting for transit services. The distinguished list of contributors includes the co-recipient of the 1996 Nobel Prize in Economics, William Vickrey. The audience for the work are scholars dealing with the discussions concerning the economics and politics of privatization, business people who are likely to be interested in potential opportunities, governmental regulators and staff, and policy makers.

Higher education, especially that which is publicly funded, is under increasing scrutiny from politicians and the public as competition in this sector increases. Susanne Warning provides a comprehensive analysis of the strategic positioning of public universities as service providers in a competitive sector. The author develops two distinct theoretical approaches to the analysis of public universities. The first is the concept of strategic groups, originating in management theory. It implies that due to different returns on investment in teaching quality and research quality, heterogeneity will exist in the university sector. The second approach involves a three-stage duopoly game of competition between universities, and is underpinned by the industrial economics literature. Universities in this formal equilibrium model of differentiation position themselves in terms of teaching and research quality in order to attract students. Although the analysis is based on data for German publicly funded universities, however, the author's conclusions offer important insights for all countries where publicly funded universities play a role, particularly in the current climate of shifts towards more competitive university systems. With an exclusive combination of economic analysis and institutional data, this book will prove invaluable for anyone with a particular interest in the economics of higher education.

Business models are regarded as a main emerging topic in the management area for opportune science-driven practical conceptions and applications. They represent how organizations are proposed and planned, as well as how they establish a market and social relations, manage strategic resources, and make decisions. However, companies must produce new solutions for strategic sustainability, performance measurement, and overall managerial conditions for these business models to be implemented effectively. The Handbook of Research on Business Models in Modern Competitive Scenarios depicts how business models contribute to strategic competition in this new era of technological and social changes as well as how they are conceptualized, studied, designed, implemented, and in the end, how they can be improved. Featuring research on topics such as creating shared value, global scenarios, and organizational intelligence, this book provides pivotal information for scientific researchers, business decision makers, strategic planners, consultants, managers, and academicians.

Competitive markets are now established in most successful economies but the question of what competition is and what it means for policy in developing countries is often overlooked. This book provides a refreshing and critical examination of the issues relating to market competition and competition policy. The book discusses competition from different theoretical perspectives and examines the implications these viewpoints have for policy. The contributors assess competitiveness in domestic markets and the impact of foreign competition. They also review the experiences of a range of countries in developing competition policy and examine both the strengths and weaknesses of these policies. Written in a non-technical manner, Competitive Advantage and Competition Policy in Developing Countries is addressed to policymakers, as well as academics, concerned with regulation and competition. It will also be of interest to regulators in dedicated agencies such as utility regulators, competition agencies and those dealing with regulatory impact assessment.

This book aims to understand how sectoral dynamics condition learning and innovation activities within interfirm networks. To do so, a dynamic model of co-evolution at a sectoral level is developed, differentiating between a setting of exploration and exploitation. In analysing this co-evolutionary process, two views on organisation are combined; a competence view and a governance view. This combination of competence and governance yields a more complete view of interfirm relations. Based on this, The Dynamics of Innovation and Interfirm Networks analyses in-depth two Dutch knowledge-intensive industries: multimedia and pharmaceutical biotechnology. The book demonstrates that a general pattern of co-evolution can be identified for both industries. How this co-evolutionary process settles in a specific combination of network structures and coordination mechanisms varies across the two industries. In this way, the book makes an important contribution to explaining why key features of innovation networks vary with exploration and exploitation, as well as across different industries. Academics, specifically those interested in the dynamic interaction between networks and innovation, will find this book of great interest, as will policymakers and management practitioners

Strategic Alliances for SME Development is a volume in the book series Research in Strategic Alliances that focuses on providing a robust and comprehensive forum for new scholarship in the field of strategic alliances. In particular, the books in the series cover new views of interdisciplinary theoretical frameworks and models, significant practical problems of alliance organization and management, and emerging areas of inquiry. The series also includes comprehensive empirical studies of selected segments of business, economic, industrial, government, and non-profit activities with wide prevalence of strategic alliances. Through the ongoing release of focused topical titles, this book series seeks to disseminate theoretical insights and practical management information that should enable interested professionals to gain a rigorous and comprehensive understanding of the field of strategic alliances. Strategic Alliances for SME Development contains contributions by leading scholars in the field of strategic alliance research. The 12 chapters in this volume deal with the increasingly significant role of strategic alliances in the development of SMEs, covering such diverse topics as management capability and internationalization of alliance portfolios, building alliances, development drivers, founder ties, competitive edge, strategic alignment, technology and innovative firms, and temporary project alliances. The chapters contain empirical as well as conceptual treatments of the selected topics, and collectively present a wide-ranging review of the noteworthy research perspectives on the role of strategic alliances for the development of small and medium-sized enterprises.

This indispensable Handbook examines both economic and legal aspects of competition policy and industrial organization. It provides a scholarly review of the state of the art regarding economic theory, empirical evidence and standards of legal evaluation. The book aims primarily at furthering our understanding of the interplay between economic reasoning and legal expertise by concentrating on the fundamental issues and principles underlying competition policy. Following a comprehensive introduction, the authors investigate a number of important themes including: * the natural limits of competition * efficiency versus market power * small firms, innovation and competition * trade policy and competition policy * financial services * the political economy of antitrust * dominance and monopolization * identifying anti-trust markets * competition policy versus regulation * competition policy in a globalized economy. Each of the specially commissioned chapters, written by leading authorities in the field, provides a stimulating exploration of the intricacies of competition policy. The book will be accessible to a wide audience including students of economics and law, public administrators, lawyers, consultants and business managers. It will also be of particular interest to policymakers in EU accession countries who are required to introduce an appropriate legal framework to implement EU competition policy.

Why do some cartels fail and others succeed? This question has intrigued economists for a hundred years, and they have created an extensive body of theory to help explain cartel behaviour. This book looks at the experience of actual cartels and challenges their portrayal as found in the existing literature. The eleven chapters by leading researchers of industrial organization study real examples of industrial collusion. The authors investigate the formation, behaviour, activity and purpose of cartels, and illustrate the intricacies of collusive relationships. In the process they question the existing economic theory surrounding the operation of cartels, which in practice do not always adhere to the textbook models or to complex game theoretic rules. Although much economic research suggests that cartels are doomed to failure, the authors find that there are many examples of industries where cartels have succeeded in controlling prices and output over a prolonged period of time. This book is a groundbreaking attempt to study empirically a range of cartels throughout the world, providing both historical and contemporary examples of collusion to enrich the arguments. Academics, policymakers, lawyers and economists working in the fields of industrial organization and competition policy will find this to be a highly original and thought-provoking volume.

In this fresh examination of the Microsoft antitrust case, Richard Gordon critically examines the economics of the US government's arguments. The conclusion is that the government presented a sketchy, incoherent, invalid economic case and relied upon creating the impression of misdeeds to persuade the courts. The primary charge is that Microsoft possessed an impregnable monopoly in operating systems for personal computers. According to the government, Microsoft created, included in its operating system, and vigorously promoted its internet browser solely to prevent the development of the Java/Netscape alternative. The promotion of this browser was considered predatory. Microsoft allegedly undertook similar acts against other companies. According to Gordon, the government failed to present even a clear statement of its charges and failed to substantiate the critical allegations. In this book, he concentrates on the underlying economics of the case and reviews the germane theory. He presents and evaluates implicit government arguments as well as Microsoft's refutations. Readers in economics, law and public policy will find this well researched analysis enlightening.

This volume brings together fourteen papers by leading economists, regulators, and industry practitioners presented at a historic conference on natural gas deregulation. From the origins of gas regulation in the last century to a reexamination of the policy reforms of the Federal Energy Regulatory Commission (FERC) over the last decade, these essays constitute a primer on today's major gas policy issues. These topics include the case for incentive regulation, the costs and benefits of mandatory open-access transportation, the methodology used for determining "workably competitive" markets, lessons from light-handed intrastate regulation, new transactions in the gas market, and private contracting to bypass regulation. Many of these issues and insights can be applied to restructuring other industries such as electric power and telecommunications. Academics and industry practitioners alike will find this book an indispensable reference guide to the history of gas regulation, the recent industry restructuring, and the options for future regulatory reform toward greater market reliance.