World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback)

Basil O’Hagan’s latest book is a treasure trove of 175 tips on how to deliver the best customer service, whatever your industry. Deliver sensational service! Build loyalty! Grow Profits!

Basil shares his decades of experience in this critical discipline in one easy-to-read volume. Learn to plan and implementworld-class customer service, how to build a service culture, the importance of atmosphere and how to deliver customer service on social media.

Real, practical advice from the best in the game.

General

Imprint:	Protea Boekwinkel / Protea Book House
Release date:	May 2020
Authors:	Basil O'Hagan
Dimensions:	225 x 154 x 15mm (L x W x T)
Format:	Paperback
ISBN-13:	978-0-620-71154-8
Categories:	Books > Business & Economics > Business & management Books > Business & Economics > Business & management > Business strategy Books > Business & Economics > Business & management > Sales & marketing Books > Business & Economics > Business & management > Sales & marketing > Customer services Books > Local Author Showcase Books > Local Author Showcase > Business
LSN:	0-620-71154-X
Barcode:	9780620711548

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