Go from order-taker to valued performance consultant. You may be
pressured to give an immediate “yes” to a training request.
Resist. Instead, start playing an essential role in driving your
organization forward by using needs assessment to target your
training programs to support critical business goals. Organizations
need staff to be efficient and effective. That calls for training
programs that get to the core of performance issues. A needs
assessment ensures that you understand the root of problems like
knowledge gaps, performance issues, and product quality and gives
you the tools to resolve them. This second edition of Needs
Assessment Basics starts with the initial training request and
guides you all the way through data collection and making training
recommendations. A progressive case study illustrates the seven
phases of a needs assessment plan to reinforce each chapter’s
content. Part of ATD’s Training Basics series, Needs Assessment
Basics will help you develop a foundation that will ensure the
training programs you design and deliver will help the organization
succeed.
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