This important volume by one of the leading scholars in the field
examines and discusses how library professionals can meet the
demands of policy makers to open up the public library system
without destroying its values. Based on a critical literature
review, a survey of library professionals and consultations with
other stakeholders, the book discusses the challenges involved in
providing a service that prioritizes equity and social inclusion
while at the same time attempting to promote and maintain quality,
excellence and ethical standards. In assessing how those
responsible for public libraries around the world go about this
task the author advocates a service that is sensitive to difference
and seeks to provide access to the best.
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