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Beyond Human Error - Taxonomies and Safety Science (Paperback)
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Beyond Human Error - Taxonomies and Safety Science (Paperback)
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A ground-breaking new book, Beyond Human Error: Taxonomies and
Safety Science deconstructs the conventional concept of "human
error" and provides a whole new way of looking at accidents and how
they might be prevented. Based on research carried out in the rail,
nuclear, and defense industries, the authors show how, by
concentrating solely on "human error," systems and sociological
factors are frequently ignored in contemporary safety science. They
also argue that the "information processing" view of human
cognition, the foundation of the majority of safety science and
ergonomics, is hopelessly simplistic and leads to ineffective or
even misguided intervention strategies. Wallace and Ross explore
how what they call the "technically rational" view of science can
hamper the process of creating a taxonomy of error events, and the
implications this has for the current orthodoxy. In laying out the
limitations of the "technically rational" viewpoint, they clearly
define their own alternative approach. They begin by demonstrating
that the creation of reliable taxonomies is crucial and provide
examples of how they created such taxonomies in the nuclear and
rail industries. They go on to offer a critique of conventional
"frequentist" statistics and provide coherent, easy to use
alternatives. They conclude by re-analyzing infamous disasters such
as theSpace Shuttle Challenger accident to demonstrate how the
"standard" view of these events ignores social and distributed
factors. The book concludes with a stimulating and provocative
description of the implications of this new approach for safety
science, and the social sciences as a whole. While providing a
clear and intelligible introduction to the theory of human error
and contemporary thinking in safety science, Wallace and Ross mount
a challenge to the old orthodoxy and provide a practical
alternative paradigm.
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