IT practitioners in government and computer science programs
represent a significant population of professionals constantly
attempting to obtain information on the latest research in public
management, digital government, and other governmental information
management subject matter. Case Studies on Digital Government is
the first book dedicated to detailed case studies of information
management in government. Case Studies on Digital Government
includes cases from local, state, Federal, and international
governments, covering a wide variety of technologies such as
geographic information systems, enterprise resource planning,
Web-Based customer response systems, and cross-agency shared
systems. It contains case studies written by practitioners, while
most case studies in the public sector have been written by
researchers. The practitioners' in-depth knowledge bring a reality
to the cases that readers will find stimulating as well as
instructive.
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