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Books > Social sciences > Politics & government > Central government > Central government policies
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The Reform of Public Services Under New Labour - Narratives of Consumerism (Hardcover, 2007 ed.)
Loot Price: R1,635
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The Reform of Public Services Under New Labour - Narratives of Consumerism (Hardcover, 2007 ed.)
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The New Labour governments have rebuilt public services around the
citizen-consumer: a choice-wielding individual disconnected from
the political context of the welfare state. In their interactions
with central and local government, citizens are recast as customers
in search of satisfaction. Drawing on interviews conducted by the
author with politicians, bureaucrats and citizens, alongside
content analysis of government documents, the book explains how New
Labour has consumerized public services and contributed to the
anti-politics that it has widely decried.
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