Cam-Mai Nguyen gibt in diesem Ratgeber praktische Tipps fur den
allgemeinen Umgang mit dem Kunden, liefert konkrete Beispiele zur
Kommunikation per Telefon, E-Mail oder Fax. Ausserdem erteilt sie
gute Ratschlage fur die Behandlung mundlicher und schriftlicher
Beschwerden. Anschaulich und praxisnah!
General
| Imprint: |
Springer Vieweg
|
| Country of origin: |
Germany |
| Release date: |
July 2012 |
| First published: |
2002 |
| Authors: |
Cam--Mai Nguyen
|
| Dimensions: |
210 x 148 x 8mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
151 |
| Edition: |
Softcover reprint of the original 1st ed. 2002 |
| ISBN-13: |
978-3-322-86979-1 |
| Languages: |
German
|
| Categories: |
Books >
Business & Economics >
General
|
| LSN: |
3-322-86979-2 |
| Barcode: |
9783322869791 |
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