This book takes the reader through the process to plan, deliver,
and follow-up a weeklong Lean Quality Improvement event, usually
termed a ‘Rapid Improvement Event’ or ‘Rapid Process
Improvement Workshop (RPIW).’ Drawing on the experience of
conducting over 100 of these workshops, the book gives readers the
information to plan and run their own event. It describes how RPIWs
fit in to wider improvement processes and how the reader can
maximize these processes in their own organization These weeklong
improvement events are popular in health and social care, but there
are no textbooks available to support them. There are several books
that describe the use of shorter Kaizen events in health care, but
none that describe the process of delivering weeklong events. The
events have a rhythm specific to the one-week format, and the book
seeks to help people to make use of best practice and to avoid
common problems. Based on the experiences of the authors, this book
includes an introduction to Lean concepts linked to the relevant
part of the process description; examples and templates of forms
that can be used in workshops; and photographs of actual events.
General
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