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Using Conflict in Organizations (Hardcover)
Loot Price: R4,891
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Using Conflict in Organizations (Hardcover)
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Challenging the common belief that conflict in groups and
organizations should be prevented or resolved to maintain or
enhance performance, Using Conflict in Organizations offers an
alternative perspective by presenting the increasing knowledge on
how conflict can enhance individual achievement, the quality of
group decision-making and productivity in organizations. Part One
provides a general framework which links conflict management to
performance and shows how this relationship can be understood. The
second and third parts develop and illustrate this framework in a
series of thematic chapters. Part Two focuses on performance
following intragroup conflict, covering topical areas such as
dissent, groupthink and strategic decision-making. Part Three deals
with the performance-enhancing effect of intergroup conflict and
competition, and addresses contemporary issues such as intergroup
competition, collective negotiation and diversity management. The
final section focuses on applications and intervention strategies
that can stimulate conflict in ways that improve performance in
groups and organizations.
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