Listen and Be Listened To combines self-study with realistic
workplace activities to provide you with the key skills and
techniques of effective and enhanced listening. You will learn to
build more effective work relationships with your co-workers and
leaders by tuning into key communication messages and responding
appropriately. You will learn tips, tricks and techniques to boost
active listening capability and discover that effective listening
helps command respect from both the speakers and listeners point of
view. Our unique view of the world and personal style - based on
our values, beliefs, attitudes and behaviors - affects how we act,
perceive information, and communicate with others. It also
influences the way we listen and how others listen to us. When we
expect to hear certain things, we may pay attention to only what
interests us. Our perception about a person, situation or subject
influences our reception of information and how much attention we
choose to pay. Listen and Be Listened To breaks down the art and
skill of active listening which is critical to building and
maintaining effective working relationships. Listen and Be Listened
To includes an impactful 'Listening Tips' Wall Chart, provided as a
free download.
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