This introductory book is a basic review of reference services in
public libraries. It includes tips on locating resources in both
print and online formats, makes suggestions for purchases and
maintenance of the reference collection, reviews the ethical
aspects of providing information to all patrons, and provides
information on how to join a network of reference librarians who
can assist you when you cannot find an answer. A basic explanation
of reference services for those with little formal LIS training
working in small rural libraries or others who have been working in
other areas and wish to brush up on their skills, this author
provides an introduction to reference services including search
strategies.
General
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