Public services have been a target for reform in Western-style
democracies for more than three decades. This volume documents and
examines the case of School Business Managers (SBMs) as an example
of a growing but scarcely-acknowledged phenomenon: the
government-backed creation of new 'professions' within the public
sector for groups of support workers not formally recognised as
such. The dawn of the millennium saw the beginning of an
unprecedented professional project as the New Labour government set
about the systematic creation of a pool of suitably skilled and
qualified School Business Managers in England. The Government's
stated purpose was to support educational leaders in meeting
mounting public expectations for state schools in increasingly
complex and challenging circumstances.Although the 'war stories' of
lead professionals such as teachers and physicians in the context
of reform have been extensively documented, the contribution of the
army of less high-status professionals in public service
institutions is poorly-understood. Drawing on first-hand accounts
of people involved in bringing the SBM professional project about,
and those whose professional lives the project sought to target,
the SBMs themselves, the book turns the spotlight on an
under-recognised group. It explores the purposes and outcomes of
the professionalization initiative, comparing the process to the
professional projects of SBMs in other countries and to parallel
projects within the health sector.
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