This first critical examination of informal dispute processing
links the institutionalization of alternatives to the court process
and the ideology of informalism with the evolution of the American
court system. The author connects dispute processing reform to the
broader social and political context in which it developed,
including the rise of judicial management in the Progressive period
and the reconstruction of court unification in the 1970s.
Harrington defines legal resources and their distribution in
alternative dispute resolution policy before focusing on the
institutionalization of this reform in a case study of a federally
sponsored Neighborhood Justice Center. In conclusion, Harrington
finds that the symbols of informalism and its institutions are a
mere shadow of conventional legal practices.
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