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Manufacturing Political Trust - Targets and Performance Measurement in Public Policy (Paperback)
Loot Price: R1,144
Discovery Miles 11 440
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Manufacturing Political Trust - Targets and Performance Measurement in Public Policy (Paperback)
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Total price: R1,164
Discovery Miles: 11 640
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Measurement and targets have been widely criticised as distorting
policy and engendering gaming - yet they continue to be widely used
in government. This book offers an original new account explaining
the persistent appeal of performance measurement. It argues that
targets have been adopted to address a crisis of trust in politics,
through creating more robust mechanisms of accountability and
monitoring. The book shows that such tools rarely have their
intended effect. Through an in-depth analysis of UK targets on
immigration and asylum since 2000, it shows that far from shoring
up trust, targets have engendered cynicism and distrust in
government. Moreover, they have encouraged intrusive forms of
monitoring and reform in public administration, with damaging
consequences for trust between politicians and civil servants.
Despite these problems, performance measurement has now become
embedded in techniques of public management. It has also become
normalised as a way of framing policy problems and responses. Thus
despite their acknowledged problems, targets are likely to retain
their allure as techniques of political communication and
governance.
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