Christoph G. Schuetz examines the conceptual modeling aspects of
multilevel business processes without neglecting the implementation
aspects. Furthermore, he investigates the advantages of
hetero-homogeneous models for quantitative business process
analysis. Multilevel models reflect the reality of many information
systems. In this respect process-aware information systems are no
exception. Multilevel models capture interdependencies between
business processes at different organizational levels and allow for
a convenient representation of business process variability which,
in turn, facilitates the analysis of business processes across
different organizational units.
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