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TQM-based Project Planning (Hardcover, 1996 ed.)
Loot Price: R4,463
Discovery Miles 44 630
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TQM-based Project Planning (Hardcover, 1996 ed.)
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TQM-based Project Planning addresses the dual issues of planning
and quality improvement. It presents a set of tools, or methods, in
a logical order, reinforced by the use of rolling examples. The
examples, one from manufacturing and one from the service industry,
constitute integrating contexts, linking the chapters. An
additional example deals with the implementation of a TQM program
in the context of project planning. The tools and methods are the
common ones of quality improvement including the seven quality
tools, the seven management and planning tools, deployment
flowcharting, and methods from Hoshin planning. The unique aspect
of the book is not the tools, but their presentation within an
integrated structure. This exceptional book gives both
understanding of the individual methods and of how they fit
together in a successful project. As such it is the ideal text for
engineering and project managers, managers of small businesses and
quality managers in companies and organisations of all sizes.
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