Telephone Sales For Dummies (Paperback)

Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. "Telephone Sales For Dummies" shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.

General

Imprint:	John Wiley & Sons
Country of origin:	United States
Release date:	November 2007
First published:	2007
Authors:	D Zeller
Dimensions:	232 x 154 x 16mm (L x W x T)
Format:	Paperback
Pages:	272
ISBN-13:	978-0-470-16836-3
Categories:	Books > Business & Economics > Business & management > Sales & marketing > General Promotions Books > Promotion > For Dummies > Business
LSN:	0-470-16836-6
Barcode:	9780470168363

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