It is vital for hospitality management students to understand key
management concepts as part of the complex and intimate nature of
the services industry. Principles of Management for the Hospitality
Industry is designed specifically for hospitality students who need
to be able to use management tools and techniques to become
successful hospitality managers. By placing you at the heart of an
imaginary workplace this book offers the opportunity to work
through all of the items of discussion for each topic. The chapter
begins with a scenario to prompt an exploration of a given topic,
and concludes with the outcome of this scenario to reinforce the
lessons learnt throughout the chapter. Highly practical in
approach, this is an up-to-date and skilful integration of all core
areas of management. It is packed with tools and techniques to aid
learning and understanding, enabling you to: improve your
professional management vocabulary with definitions in each
chapter, and a complete glossary of terms visualize key concepts
with over one hundred explanatory diagrams gain confidence by
testing your understanding on the accompanying website practical
applications of theory are illustrated in international case
studies throughout the book discussion questions prompt an
exploration of key concepts. This title also has a companion
website for lecturers which includes an Instructors' manual,
PowerPoint slides and quizzes to aid teaching and learning.
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