Spencer Hays grew up in a small town in a family of very little
means to become a business leader and a wealthy philanthropist by
way of sheer grit and hard work - a true Horatio Alger story. His
success was such that he and his wife Marlene were able to bequeath
to the MusEe d'Orsay in Paris a major collection of French
Impressionist and post-Impressionist art - an act of philanthropy
so exceptional that they were given the highest civilian honor that
France bestows. Hays's corporate leadership was based upon an
extraordinary commitment to his customers and especially to the
well-being of his employees in an era when corporations see profits
for upper management and stockholders as their chief, if not only,
responsibility. Beloved by friends and employees alike for his
self-effacement and generosity, Spencer Hays wanted the principles
that his corporations operate by to be the primary focus of this
book. These principles, which embody commitment and service,
undergird the success and growth of his businesses. Spelled out
here for the benefit of readers, they are vividly brought to life
by the remarkable career of one remarkable man.
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