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Gays, Lesbians, and Consumer Behavior - Theory, Practice, and Research Issues in Marketing (Paperback)
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Gays, Lesbians, and Consumer Behavior - Theory, Practice, and Research Issues in Marketing (Paperback)
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Marketing practitioners have begun to target gays and lesbians as
consumers, although little is known about their buying behavior,
expectations in consumption, or of their treatment in the
marketplace. Gays, Lesbians, and Consumer Behavior is the first
attempt at presenting the roles, treatment, and expectations of
gays and lesbians as consumers in the marketplace. It asserts that
homosexuality often entails a fully elaborated lifestyle, many
details of which revolve around, and reflect differences from,
mainstream society. These findings are of practical value since
consumers, businesses, channels of distribution, and media forms
are all segmented, addressing a diversity of attitudes and
behaviors and reaching consumers through targeted marketing.In
Gays, Lesbians, and Consumer Behavior, Editor Daniel L. Wardlow
brings together research which builds upon the theoretical and
empirical bases of consumer behavior. Each chapter contributes to
an understanding of consumption in the gay and lesbian subculture
and raises a series of questions and ethical concerns to guide
future research in this area. Chapters center on the four broad
themes of consumption rituals, presentation through consumption,
discrimination and tolerance, and application and accommodation.
Specific topics covered include: ritualistic consumption in a
sub-cultural context lesbian consumption of lesbian imagery
discrimination issues in retail customer service and hotel
reservations effects of homosexual imagery on advertising
gift-giving behavior among homosexuals using marketing in HIV/AIDS
prevention counseling market profiling and strategy suggestions
accommodating gays and lesbians as consumers in the marketplaceThe
research presented in Gays, Lesbians, and Consumer Behavior draws
from a diverse collection of academic disciplines and fields of
inquiry to present a glimpse at the consumption behavior of gay
men, lesbians, and bisexuals, and at the marketing response to
these different populations. As a pioneering effort, Gays,
Lesbians, and Consumer Behavior's scope is not comprehensive, but
deliberately broad to allow researchers to delineate avenues for
subsequent research. Many of the chapters are empirical or
descriptive in nature and contain insights for academic and
practitioner alike.Academics in marketing, psychology, sociology,
consumer behavior, gay and lesbian studies, and cultural
anthropology will find this a valuable addition to their reading
material. Marketing, advertising, and retailing professionals will
be able to put the information and findings to practical use as
they aim to reach more consumers and broaden their audience.
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