With an emphasis on peer-produced content and collaboration,
Wikipedia exemplifies a departure from traditional management and
organizational models. This iconic "project" has been variously
characterized as a hive mind and an information revolution,
attracting millions of new users even as it has been denigrated as
anarchic and plagued by misinformation. Has Wikipedia's structure
and inner workings promoted its astonishing growth and enduring
public relevance?
In "Common Knowledge?," Dariusz Jemielniak draws on his academic
expertise and years of active participation within the Wikipedia
community to take readers inside the site, illuminating how it
functions and deconstructing its distinctive organization. Against
a backdrop of misconceptions about its governance, authenticity,
and accessibility, Jemielniak delivers the first ethnography of
Wikipedia, revealing that it is not entirely at the mercy of the
public: instead, it balances open access and power with a unique
bureaucracy that takes a page from traditional organizational
forms. Along the way, Jemielniak incorporates fascinating cases
that highlight the tug of war among the participants as they forge
ahead in this pioneering environment.
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