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Books > Medicine > General issues > Health systems & services > Hospital administration & management
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High Stakes - The Critical Role of Stakeholders in Health Care (Hardcover)
Loot Price: R1,982
Discovery Miles 19 820
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High Stakes - The Critical Role of Stakeholders in Health Care (Hardcover)
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The United States health care system is broken. Critics and
commentators point to the staggering costs of health care, the
shrinking insurance coverage, and the diminishing access that many
U.S. citizens have to essential services and treatments. These
problems are compounded by a growing realization that the quality
of care across the country is uneven at best, with the goal of
finding the appropriate kind and level of care proving elusive.
High Stakes enters into the health care debates at a critical time,
offering an analysis that homes in on factors that account for many
of the inefficiencies and shortcomings of our unsystematic system,
and putting forth recommendations that are ideologically blind.
Using real-world examples to illustrate the fragile state of health
care today, Drs. Shore and Kupferberg enlist a powerful analytic
frame to bear on these conflicts: stakeholder management. That
involves addressing the present system of conflicts, in which key
groups in the field pursue their own interests at the risk of the
system at large. Insurance providers want to reduce their payments,
hospitals want higher reimbursements, patients want access to
unlimited services, and no one wants to work together. The fights
are constant and financially disastrous, for every dollar earned by
one group is one less dollar earned by another. For health care to
succeed as an enterprise, key stakeholder groups must come to
appreciate their dependence on other groups. More importantly, they
must find ways to align their interests and move beyond entrenched
behaviors. As the authors point out, all constituency groups must
begin by acknowledging that where people stand on an issue depends
on where they sit, and that greater stakeholder alignment and
engagement are prerequisites for more effective and efficient
health care. Drawing equally from both scholarly studies and real
world examples, High Stakes offers health care leaders the
necessary tools to both map their current stakeholder relationships
and fashion concrete steps to produce greater stakeholder
engagement, collaboration, and cooperative competition.
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