The three papers in this volume were written in the wake of a
single policy decision at the Library of Congress: the decision to
cease the practice of distinguishing and collating series through
the use of distinctive headings maintained in an authority file.
These papers examine library policies and organizational structures
in light of the literature of ergonomics, high reliability
organizations, joint cognitive systems and integrational
linguistics. Bade argues that many policies and structures have
been designed and implemented on the basis of assumptions about
technical possibilities, ignoring entirely the political dimensions
of local determination of goals and purposes as well as the lessons
from ergonomics, such as the recognition that people are the
primary agents of reliability in all technical systems. Looking at
various policies for metadata creation and the results of those
policies forces the question: is there a responsible human being
behind the library web site and catalog, or have we abandoned the
responsibilities of thinking and judgment in favor of procedures,
algorithms and machines?
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