Joint Cognitive Systems - Patterns in Cognitive Systems Engineering (Paperback)

Our fascination with new technologies is based on the assumption that more powerful automation will overcome human limitations and make our systems 'faster, better, cheaper,' resulting in simple, easy tasks for people. But how does new technology and more powerful automation change our work? Research in Cognitive Systems Engineering (CSE) looks at the intersection of people, technology, and work. What it has found is not stories of simplification through more automation, but stories of complexity and adaptation. When work changed through new technology, practitioners had to cope with new complexities and tighter constraints. They adapted their strategies and the artifacts to work around difficulties and accomplish their goals as responsible agents. The surprise was that new powers had transformed work, creating new roles, new decisions, and new vulnerabilities. Ironically, more autonomous machines have created the requirement for more sophisticated forms of coordination across people, and across people and machines, to adapt to new demands and pressures. This book synthesizes these emergent Patterns though stories about coordination and mis-coordination, resilience and brittleness, affordance and clumsiness in a variety of settings, from a hospital intensive care unit, to a nuclear power control room, to a space shuttle control center. The stories reveal how new demands make work difficult, how people at work adapt but get trapped by complexity, and how people at a distance from work oversimplify their perceptions of the complexities, squeezing practitioners. The authors explore how CSE observes at the intersection of people, technology, and work, how CSE abstracts patterns behind the surface details and wide variations, and how CSE discovers promising new directions to help people cope with complexities. The stories of CSE show that one key to well-adapted work is the ability to be prepared to be surprised. Are you ready?

General

Imprint:	Crc Press
Country of origin:	United Kingdom
Release date:	December 2019
First published:	2006
Authors:	David D Woods • Erik Hollnagel
Dimensions:	234 x 156mm (L x W)
Format:	Paperback
Pages:	232
ISBN-13:	978-0-367-86415-6
Categories:	Books > Professional & Technical > Technology: general issues > Engineering: general Books > Computing & IT > General theory of computing > Systems analysis & design Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Occupational / industrial health & safety Promotions
LSN:	0-367-86415-0
Barcode:	9780367864156

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!