The material in this handbook will help you to understand tolerant
communication -from both sides of the desk. Tolerant communication
is a process in which each person intentionally interacts on a
social and emotional level with their head and their heart What
does it look like to communicate in a tolerant manner? By reading
and practicing the activities in this handbook, you will gain tools
and skills to communicate in a more tolerant and smarter fashion,
whether to individuals and groups or via spoken communications,
written communications, and even electronic communications.
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