The management consulting team headed by Mr. Jian Di has provided
strategic management consulting services for over 700 medical
institutions and has rendered guidance for more than 100 medical
institutions in constructing patient-centric hospital cultures.
Studies on Hospital Management Transformation reflects Mr Jian Di's
more than 40 years of management experience, including nearly 20
years of experience in hospital management. Condensing Mr Jian's
thoughts on patient-centric care in hospital culture, this book
introduces a method to systematically evaluate and construct
hospital culture using 32 procedures and 500 indicators.
Theoretically innovative and easy to operate, the proposed system
easily produces the desired effect in constructing patient-centric
hospital cultures while defying conventional cultural concepts.Due
to the absence of a clear evaluation standard and system, the
majority of hospital management personnel in China are uncertain of
how to evaluate and construct hospital culture. This book presents
a theoretical model, evaluation indicators and improvement
objectives of hospital culture. Beyond theories, it also includes
substantial systematic approaches and practical construction cases
which make this book highly applicable. The theoretical system of
the patient-centric hospital culture has been applied in over 100
medical institutions. This book should be taken as an essential
guidebook for hospital management.
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