Convey Your Message Clearly, Credibly, and Competently
Fortune 500 consultant Dianna Booher is one of the world's
foremost authorities on public speaking and business communication.
She has trained and consulted for some of the top executives in
leading companies-and she has heard all the grumbling between
departments about "the lack of communication" today. Using 10
clear-cut strategies, she will show you exactly what to say, how to
say it, when to say it, and even how to present yourself
credibly-all crucial elements in business today.
Be Complete. Be Consistent. Be Concerned. These rules-and the
seven others Booher outlines in this book-sound simple enough. But
these essentials of good communication mark the difference between
failure and success for any business, career, or relationship. Even
if your communication technology changes-from e-mail and voice mail
to teleconferencing and blogging-the rules remain the same. You
have to be credible as a communicator.
"The Voice of Authority" is loaded with practical tips to help
you Sell your ideas and expand your influence Inspire and motivate
others to be part of a winning team Handle crises in a way that
builds rather than destroys trust Identify critical characteristics
that increase your credibility
From the most routine messages to more sensitive "bad news"
subjects, you'll be able to manage reactions, communicate with
clout, and lead others with success.
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