Your Definitive Professional Resource
Develop real-world voice-based applications using this
authoritative one-of-a-kind guide. Featuring in-depth coverage of
both core and emerging topics within voice-enabled technology, this
book explains everything from setting up a simple voice mail system
to developing advanced multi-model voice applications using the
newest Web telephony engine. You'll learn how to integrate VoiceXML
with other key technologies such as ASP, JSP, ColdFusion, CCXML,
and SALT. All examples are based on today's most current hardware.
Containing project specifications, guidelines, deployment
procedures--as well as actual case studies with all source
code--this practical resource will change the way you develop
next-generation voice-based applications.Design dialog flow and
navigation architecture and learn guidelines for voice applications
Manage content and identify target audience Learn VoiceXML document
structure and execute multi-document-based applications Develop
voice mail and voice banking systems using ASP and VoiceXML
Identify the scope and role of grammars in VoiceXML 2.0 Use JSP to
interact with databases and write code for front-end dialogs
Understand the benefits and components of the Microsoft Web
telephony engine Write CCXML programs and integrate CCXML with
VoiceXML applications Produce speech output and speech input in
SALT
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