Practical advice for managers on how the Web and social media can
help them to do their jobs better
Today's managers are faced with an increasing use of the Web and
social platforms by their staff, their customers, and their
competitors, but most aren't sure quite what to do about it or how
it all relates to them. "Organizations Don't Tweet, People Do"
provides managers in all sorts of organizations, from governments
to multinationals, with practical advice, insight and inspiration
on how the Web and social tools can help them to do their jobs
better. From strategy to corporate communication, team building to
customer relations, this uniquely people-centric guide to social
media in the workplace offers managers, at all levels, valuable
insights into the networked world as it applies to their challenges
as managers, and it outlines practical things they can do to make
social media integral to the tone and tenor of their departments or
organizational cultures.A long-overdue guide to social media that
talks directly to people in the real world in which they
workGrounded in the author's unparalleled experience consulting on
social media, it features eye-opening accounts from some of the
world's most successful and powerful organizationsGives managers at
all levels and in every type of organization the context and the
confidence to make better decisions about the social web and its
impact on them
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