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The New American Workplace - Transforming Work Systems in the United States (Paperback)
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The New American Workplace - Transforming Work Systems in the United States (Paperback)
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Despite formidable obstacles, a small but growing number of U.S.
companies rccognize that today's domestic and international markets
require them to transform their production process. On the basis of
more than ten years of survey data and the evidence of case
studies, Eileen Appelbaum and Rosemary Batt analyze the experiences
of these companies. Their findings reveal two distinct and coherent
models of the new American workplace. One is an American version of
team production, which combines the principles of sociotechnical
systems with those of quality engineering and which decentralizes
the management of work flow and decision making. The other is an
American version of lean production, which relies more heavily on
managerial and technical expertise, and on centralized coordination
and decision making. The authors explain the organizational models
from which high-performance firms in the United States have
borrowed and outline the policies required to promote more
widespread workplace change. They contend that U.S. firms can, in
fact, compete successfully, while providing their workers with
increased job security, livable wages, and enhanced job
satisfaction. Certain to appeal to both union and business leaders,
this volume also offers crucial insights to policy makers and to
scholars of the new American workplace.
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